You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Station Manager page is loaded## Station Managerlocations: Madridtime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR107998## **Job Description****Join Our Team as a Station Manager – Lead, Manage, and Drive Success!****Station Manager** to oversee the daily operations of our car rental station, manage a high-performing team, and ensure a smooth and efficient customer experience.**Key Responsibilities:****1. Operational Management:*** Oversee day-to-day operations, ensuring all processes run smoothly and efficiently.* Manage the availability, maintenance, and condition of the vehicle fleet.* Coordinate vehicle rentals, returns, and cleaning schedules for optimal efficiency.**2. Customer Service:*** Ensure high levels of customer satisfaction by addressing inquiries, resolving issues, and managing complaints.* Train and support staff in delivering excellent customer service at every interaction.**3. Staff Management:*** Recruit, train, supervise, and evaluate station staff, including rental agents and customer service representatives.* Schedule staff shifts and manage workloads to ensure operational efficiency and coverage.**4. Sales and Financial Management:*** Monitor and achieve sales targets, including upselling additional services.* Manage the station’s budget, control operational costs, and ensure profitability.**5. Fleet Management:*** Oversee fleet operations, ensuring vehicles are well-maintained, clean, and ready for rental.* Work closely with maintenance teams to ensure timely servicing and repairs.* Optimize fleet utilization to meet customer demand and minimize idle time.**6. Compliance and Safety:*** Ensure all station operations comply with company policies, industry regulations, and legal requirements.* Maintain a safe and secure environment for both employees and customers.* Oversee proper documentation and record-keeping for all transactions.**What We’re Looking For:*** Proven leadership and management experience in a fast-paced environment.* Strong customer service skills and a focus on delivering exceptional results.* Sales-driven attitude with the ability to meet and exceed targets.* Excellent organizational and multitasking abilities.* Experience in fleet management and operational efficiency.* Be part of a fast-growing company that values leadership and teamwork.* Lead a dynamic team and ensure high levels of customer satisfaction.* Enjoy opportunities for career growth and professional development.If you’re ready to take charge, lead a team, and drive success at our station, apply today!**Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio». La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en:
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