Nobu Hotel BarcelonaJob Summary
The night auditor is responsible for checking the accuracy of the front desk accounting records. On a daily basis, they summarize and compile information for the hotel's financial records. They track room revenue, occupancy rates, and other Front Office operational statistics. They execute the end-of-day/night audit process in Opera.Essential Functions
Demonstrate teamwork by cooperating and assisting colleagues when necessary.Greet and welcome all guests upon arrival.Check guests into the hotel promptly and courteously, using sales techniques to maximize room rates.Prepare for check-in and check-out of groups and VIP arrivals.Balance and verify the accuracy of room revenue and process No-Shows.Balance and verify all room and tax charges, cashier's reports, and house accounts.Perform daily reports such as Manager Flash report, Trial balance, AR Aging Detail Report, Guest Ledger Detail Report, Market Segment Report, Open Balance Report, Day/Month/Year Stat Report, and posting journal report.Complete and transmit daily management, accounting reports, and supporting documents.Communicate with other hotel departments to resolve accounting discrepancies and exchange information.Communicate effectively with guests, team members, and other departments;
respond promptly to guest requests in a friendly manner.Follow up to ensure guest satisfaction.Assist guests with luggage.Attend and participate in all hotel and department meetings, training sessions, and briefings.Perform additional duties as requested by the Front Office Manager, Supervisors, or Assistant FO Manager.Candidate Requirements
Degree in hospitality management preferred.Prior hotel experience preferred, especially within a Four Star hotel brand.Ability to utilize computer software and hardware.Proficiency in keyboard use, multitasking, and computer skills.Fluent in English;
additional languages are a plus.Customer-service oriented with excellent hospitality skills.What We Offer
Continuous opportunities for training and growth within the company. Create your career plan with us at Nobu Hospitality. Join us to work in a dynamic and collaborative environment.
#J-18808-Ljbffr