Mandarin Oriental Ritz, Madrid is seeking a passionate Barman to join our Food & Beverage team at Jardín del Ritz, a unique open-air venue in the heart of Madrid.
With more than 300 colleagues, we are looking for professionals with a genuine passion for mixology and service excellence, eager to exceed guest expectations. Jardín del Ritz offers an elegant al fresco experience during the spring and summer months, when Madrileños and visitors alike enjoy good weather, long days, and memorable evenings in a refined outdoor setting.
Are you a master of your craft, leading with pride and precision? Do you thrive in a dynamic, collaborative environment that values integrity and excellence? At Mandarin Oriental, we embrace a growth mindset and are committed to creating extraordinary experiences. We invite you to become part of our exceptional journey.
About Mandarin Oriental
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels, resorts, and residences. The Group currently operates or has under development 41 hotels with more than 11,000 rooms in 25 countries, in key business and leisure destinations.
The Hotel
Renowned Parisian designers Gilles & Boissier have created a sophisticated residential design for the hotel's 100 rooms and 53 suites, including several one-of-a-kind specialty suites inspired by the property's historic connection to the city, Spanish culture, and art.
Following a stunning and meticulous restoration that celebrates César Ritz's pioneering spirit, Mandarin Oriental Ritz, Madrid features a prestigious central location, five restaurants and bars overseen by one of Spain's most celebrated chefs, and exceptional leisure and wellness facilities, setting a new benchmark for luxury in Madrid.
About the Role
As Barman at Mandarin Oriental Ritz, Madrid, within the Food & Beverage department, you will be responsible for delivering an outstanding beverage experience at Jardín del Ritz, ensuring the highest standards of mixology, service, and guest satisfaction.
Key Responsibilities
* Work closely with the Bar and F&B teams to ensure an exceptional guest experience.
* Prepare and execute classic and modern cocktails at a world-class level.
* Engage with guests, providing expert recommendations and suggesting suitable alternatives.
* Monitor, restock, and replenish bar inventory and supplies.
* Ensure full compliance with cleanliness, hygiene, and Safe & Sound standards.
* Support the Bar teams in the development and execution of the beverage menu.
* Maintain constant communication with colleagues to anticipate guest needs and manage service flow.
* Create memorable moments through personalized and attentive bar service.
What We Expect from You
* Previous experience in guest-focused hospitality, preferably in bars or luxury environments.
* In-depth knowledge of classic and modern cocktails.
* Strong understanding of wine, beer, and spirits.
* Excellent judgment in the responsible service of alcohol.
* Strong communication skills and willingness to learn and grow.
* Good command of Spanish and English; additional languages are an advantage.
Our Commitment to You
* Learning & Development: Tailored training programs to support your professional growth.
* MOstay: Complimentary nights and attractive rates at Mandarin Oriental properties worldwide.
* Health & Wellness: Programs designed to support work-life balance and well-being.
* Staff Welfare Fund (Fondo Social): Supporting your overall welfare.
* Internal Events & Team Building: Opportunities to connect with the #MOfamily.
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