Omega CRM Consulting is seeking a Campaign Management Specialist to collaborate with a top global pharmaceutical company.
Working hours: 13:00 AM to 22:00 PM
Service Overview:
The Campaign Management Specialist will work within the Campaign Automation team (HP Services Delivery Unit) to ensure the timely and high-quality delivery of digital marketing execution and enablement services for internal stakeholders worldwide. Responsibilities include maintaining visibility of market campaign and customer journey plans, connecting these plans with execution across the Delivery Unit (DU), and acting as a subject matter expert in digital marketing to advise stakeholders and facilitate campaign execution.
Duties & Responsibilities:
* Collaborate with market teams and other DU units to ensure campaigns meet global standards and client expectations.
* Provide regular updates to Delivery Managers, Service Account Leads, and other teams.
* Review campaign dashboards and generate insights, such as quarterly reports.
* Understand market needs and leverage other DU services when appropriate.
* Maintain close relations with internal DU service providers and clients to ensure efficient project delivery.
* Ensure adherence to service processes and suggest improvements when necessary.
Requirements & Skills:
* Bachelor’s degree in Business Administration (Digital Marketing or Marketing Technology preferred) or technical studies with business acumen.
* Experience in project management, client management, or digital marketing consulting.
* Experience coordinating multiple projects and stakeholders.
* Ability to interpret and connect business and technical requirements.
* Client management and incident de-escalation skills.
* Experience in Patient Engagement or B2C marketing is strongly preferred.
* Experience with email and SMS channels; familiarity with Salesforce Marketing Cloud is a plus.
* Experience with Paid Media is a plus.
* Self-motivated, creative, detail-oriented, and quality-focused.
* Excellent communication skills in English; ability to work independently and interface with global clients.
* Strong time and project management skills.
What We Offer:
* Permanent contract with flexible schedule.
* Opportunities for training and certifications.
* Home office options.
About Us:
Omega CRM, part of Merkle and dentsu, is a global digital company specializing in customer-centric solutions, technology, and data, enhanced by AI. With over 23 years of experience and a diverse team, Omega CRM is a leader in the Salesforce ecosystem in Spain, serving industries like retail, healthcare, pharma, and more. We prioritize client satisfaction and growth through our core values of Talent, Flexibility, Commitment, and Innovation.
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