At Ferragamo, we're more than just building a Brand We're redefining luxury fashion. All with an unwavering passion for Italian craftsmanship.Together, we drive excellence and innovation, while taking responsibility for our decisions. We are currently looking for aStore Managerto joinour storeinMalaga, Spain !Take ownership of your store with an entrepreneurial spirit, developing and sharing your store vision and being accountable for results Play an active role in supporting your team on the sales floor, to drive individual and team objectives Design, lead and drive store strategy to achieve the best sales performance and key performance indicators, by understanding client desires and creating a hand-crafted 360°experience for the client Role model best in class sales and self-leadership by playing an active role within the team, and also take action to solve problems with positive outcomes Coach the growth and development of the team in providing excellent and specialized customer service to develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of Ferragamo standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc.) Conduct regular reviews with the team including department managers to increase team performance and further develop their skills Keep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to achieve long-term store and organizational goalsLanguages:Proficiency in Spanish and English, more languages will be advantageous. Designer Outlet Malaga