Customer Success Manager
Remote | Global Team
Prime Insights is a Sweden-based technology company reaching millions of diverse users through our proprietary Market Research Panel. Our innovative technology supports our international community and gives our members a world-class survey-taking experience.
We specialize in the mobile games and digital entertainment space, helping our clients gain meaningful insights through online quantitative research. Our mission is to connect authentic members with our clients’ market research surveys, delivering accurate feedback that helps shape the future of mobile games and beyond. We are looking for a Senior Customer Success Manager who is energetic, proactive, and motivated to grow with us. This person will play a role in building strong relationships with our partners and ensuring smooth collaboration across projects. You’ll be working in a dynamic, fast-paced environment where communication, problem-solving, and data-driven decision-making are key.
Analyze and interpret data to provide insights that support client success and internal improvements.
Previous experience in Customer Success, Account Management, or a client-facing role (experience with data is a strong plus).
Be part of a global, innovative company impacting millions of users.
Remote-first culture with international exposure.
❗ Important: We are not considering freelancers or consultants who are juggling multiple clients or projects. This is a full-time role for a committed professional looking to focus deeply on a single product ecosystem and make a lasting impact.