JOB MISSIONAs a Senior Application Engineer, you will operate at the intersection of Customer Support and Application Engineering — two disciplines that, together, define the full customer journey. On one hand, you will serve as the first line of support when clients receive our product, often working under pressure to help them get their solutions up and running quickly. On the other hand, you will bring a long-term technical vision to each engagement, conducting deeper analysis and fostering close collaboration to set projects up for lasting success.
MAIN RESPONSIBILITIES/FUNCTIONSAs Sr Application Engineer, your main responsibilities will be:Handle customers from around the globe helping them from simple technical queries to complicated ingeneering questions.Act as the primary technical interface with customers on all electric machine controllers, BMS, system integration, and system performance-related challenges.Perform calibration, validation, and optimization of Electric propulsion systems and storage systems using NX's EMC and BMS product line-up on both test benches and vehicles.Follow a success recipe according to the company's identity on how to provide support and help enhance it, aimed at operational efficiency, and product quality.Collaborate closely with R&D and software development teams to communicate field issues, new functionalitiy requirements, calibration outcomes, and recommendations for hardware/software enhancements.Collaborate closely with Business to exchange information on clients, reporting field issues and taking information on each project.Provide on-site commissioning, troubleshooting and technical support at customer facilities when required.You must ensure alignment on techincal specifications throughout the support package/project.Develop, document, and execute calibration procedures, test plans, and validation protocols for customer-specific projects in vehicles or test benches.Enhance the documentation of NX's products available for clients and provide valuable insights on internal technical documentation.
WHAT WILL YOU BRING? - REQUIRED KNOWLEDGE AND EXPERIENCETechnical skills:5 years of experience in the field of power electronics and application SW for inverters and BMS.You must be able to analyze system (specially inverter and BMS) data logs and interpret them in the search for issues or general evaluation.Knowledge of concepts on electric machine controller architecture at HW level.Knowledge of concepts on SW structure controlling electric machines.Understanding on electric machines at model equations level and interpreting machine trajectories (mtpa/mtpv).Understanding basic BMS calculations and protection functions at system level (SOC, SOP ...).Be able to evaluate client's mechanical and electrical setups with NX's products and provide them valuable recommendations.Experience in product integration and/or test bench operation.Be able to respond to potential customer needs pragmatically, asessing the use of NX's products on their applications, and evaluate potential problems.Experience working with ticketing systems is appreciated.
Soft Skills:Communication & Presentation Skills: Confidence in presenting technical and commercial proposals clearly and persuasively. High English level.Analytical Thinking: Competence in reviewing lost opportunities and identifying root causes to improve future sales effectiveness.Importance of documentation culture. Good quality documentation is the legacy we build for the people coming behind.Teach juniors: Ramp up a team and provide them with technical knowledge.
WE OFFER - WHY NX TECHNOLOGIESSpace to grow and develop in an innovative project with growth potential in the automotive sector.Be part of and learn from an expert team in the automotive industry with years of experience from leading OEMs and Tier 1 suppliers.23 days of vacation plus additional company-designated closure days.Flexible working hours.Dynamic and collaborative environment.
ABOUT THE COMPANYNX Technologies is a newly established company that supplies advanced electronic products for electric mobility, suitable for both battery-based and hydrogen-based architectures. The company is headquartered in San Sebastián, with offices located in the Miramón Technology Park.The team is composed of automotive engineers with extensive experience in the sector, coming from leading Original Equipment Manufacturers (OEMs) and Tier 1 suppliers, and is supported by a board of industry experts and investors.The company has great growth prospects, and we are actively seeking motivated and passionate individuals in the sector to help us develop projects for top-tier automotive clients and internal product development projects in the field of power electronics and battery management systems.Joining NX means becoming a vital part of a forward-thinking community dedicated to reshaping the future of energy and mobility. Are you ready to join us?