Bietigheim-Bissingen is a city with many talents that makes something of itself - and produces great things. We in the city administration are also passionate about our diverse tasks. We tackle these together - whether in the organization, in the kindergarten or at the building yard. Together with a strong network of people, associations and organizations, we create the right solutions. So that our city becomes a little better every day.
We are looking for you to join our IT team as soon as possible as :
IT administrator (m / f / d) 2nd level support How you make the city here :
* First point of contact for complex IT problems in 2nd level support and close cooperation with 1st level support
* Analyzing faults, identifying their causes and developing sustainable solutions
* Documentation of troubleshooting and coordination
* Support and optimization of specialist applications and organization of smooth operation
* Installation, configuration and updating of Microsoft Windows standard and specialist applications in the client and server environment
* Planning, testing and supporting the roll-out of specialist applications, including software updates and client deployments
* Close collaboration with the specialist departments and IT teams to ensure a smooth implementation
* Creation and maintenance of practical documentation, instructions and knowledge base articles for 1st level support
* Support in the planning and implementation of IT projects
The scope of duties is subject to change.
What makes you special :
* A Bachelor of Arts degree in Digital Administration Management, a degree / university degree in the field of IT or relevant completed IT training with several years of professional experience in the area of responsibility
* Several years of experience in IT support, ideally in 2nd level support for specialist applications
* Confident handling of MS Office products and experience with ticket and remote management systems
* Basic knowledge of Windows client-server architecture, Active Directory (user management, group policies) and a basic understanding of network infrastructures
* Experience with municipal specialist applications or administration systems (e.g., SAP, document management or GIS systems) is an advantage
* Ideally knowledge of automation and scripting (e.g., PowerShell, Python)
* You work in an analytical, structured and solution-oriented manner
* You have a confident manner and are service-oriented; you also have a strong understanding of public administration processes
* You are a team player (m / f / d), maintain an overview even under pressure and are open to new technologies
* Self-initiative and a willingness to continuously develop your skills
* If the personal requirements are met, a permanent position up to pay group 10 TVöD-V or pay group A 11 LBesGBW
* A responsible and varied job in the public sector with long-term prospects
* A motivated and collegial team that works together on modern IT solutions for the city administration
* Regular training for your professional and personal development
* Flexible working hours and the option to work from home
* Remuneration according to TVöD with attractive additional benefits, such as a company pension scheme and a job ticket for local public transport
Are you a problem solver (m / f / d) with a passion for IT systems and want to play an active role in the digital transformation of the city administration? Then you've come to the right place! We offer you a responsible role in a modern and secure public working environment. To strengthen our IT team, we are looking for you as a 2nd level support specialist for specialist applications.
More information :
Telephone information on the field of work :
Information on personnel law issues :
07142 74-213 - Ms. Konrad
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