Empresas:
¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.
B Network
bnetwork is a Specialist SaaS accommodation management company based in Barcelona, Cannes, London, Paris, Vienna & Singapore.
we have been managing complex hotel & accommodation management services for large citywide events (congresses, exhibitions, festivals, trade fairs etc.) Our account manager ensures the operational management of the services offered to the participants of the events, on behalf of the organizers. It attends to their requests, guarantees the quality of bookings and ensures the satisfaction of end customers. Work collaboratively with hotel partners and internal teams.
Booking management and relationship with participants
Issue commercial proposals according to the project. Project monitoring and internal coordination
Ensure the correct integration of the data into the system.
Coordinate with hotels to ensure availability, rate consistency and conditions. Billing and administrative follow-up
Follow-up of payments and billing of services provided. Transmit the necessary information to the finance team and ensure the traceability of exchanges. Hotel booking: mastery of the booking process, from negotiation to confirmation. Service quality control: management of customer returns on time,
Administrative monitoring: rigor in the management of contracts, reminders and invoicing. Digital tools: Manage, Mantra, Office Pack.
management, internal/external communication. xcskxlj ·Adaptability and responsiveness: contingency management and adjustments to customer needs ·Teamwork: collaboration, good understanding with internal teams. ·