Location: Malaga
Start: ASAP
Contract: Full-time, hybrid
Overview
We are looking for a Norwegian-speaking Account Manager to join our Hospitality division in Malaga. The idóneo candidate is client-focused, proactive, and able to build solid long-term relationships with partners and stakeholders in the hospitality sector. This role combines account management, client success, and business coordination.
Key Responsibilities
Manage a portfolio of hospitality clients, ensuring satisfaction and long-term partnerships.
Act as the main point of contact for Norwegian-speaking accounts.
Support clients with product knowledge, service updates, and operational needs.
Analyze account performance, identify growth opportunities, and propose solutions.
Coordinate with internal departments (operations, marketing, finance, customer support).
Prepare reports, forecasts, and account development plans.
Ensure service excellence and adherence to SLAs.
Manage escalations and provide solutions promptly and professionally.
Requirements
Native or fluent Norwegian + strong English
Experience in account management, customer success, or B2B environments
Excellent communication and negotiation skills
Strong organizational ability and attention to detail
Ability to work Monday–Friday, 09:00–18:00
Customer-centric mindset and positive attitude
Preferred
Experience in the hospitality or travel industry
CRM skills (Salesforce, HubSpot, or similar)
Work Conditions
Schedule: Monday to Friday, 09:00–18:00
Private medical insurance
€500 relocation bonus for candidates moving to Malaga
International work environment
Growth and career development opportunities
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