Join to apply for the Delivery Manager - Spanish Speaker role at Cytora
Get AI-powered advice on this job and more exclusive features.
We are a high-growth Series-B InsurTech start-up using data and machine learning to revolutionize the insurance industry. You will be joining a strong and mission-driven team, working to build a customer-facing product that fundamentally changes the way insurers evaluate risk, enabling them to move from highly manual workflows to digital risk flows.
The Role
You're part of the Customer Success Team, reporting to the Head of Delivery, where you will utilize your stakeholder management experience to support customer engagement and growth. Your primary focus will be your project management expertise to manage resources both internally and externally to ensure successful initial deployments with appropriate governance and benefit measures in place.
If you're passionate about agile delivery and are ready for the next phase of our exciting journey, we want to hear from you.
What we are looking for :
* Process: Ensure your team follows our internal delivery best practices.
* Communication: Effectively communicate across technical and non-technical boundaries, building trust and authenticity.
* Delivery Momentum: Optimize team flow, address issues, and build agile capabilities within the team.
* Planning: Lead continual planning processes, extending beyond product delivery to post-launch support and benefits realization.
* Team Dynamics and Collaboration: Identify and rectify issues in team dynamics, engage in effective feedback, and connect day-to-day work with the product vision.
* Lifecycle Perspective: Understand and contribute to different phases of product delivery, working with Customer Success and Product Lead for continuous improvement.
* Team Management: Effectively manage a Business Analyst and a Customer Engineer.
* Stakeholder Management: Build close relationships with internal and external key stakeholders and ensure continuous engagement.
Skills required to be successful :
* Proven experience in Agile project management, demonstrating successful implementation of methodologies.
* Proven experience in Underwriting operations or Insurance.
* Excellent problem-solving and critical-thinking skills, proactively addressing challenges.
* Track record of managing multiple projects simultaneously, ensuring timely delivery.
* Effective collaboration with stakeholders at all levels.
* Strong understanding of technology and its applications, especially in AI / Data Science products.
* Continuous learning mindset, staying abreast of industry trends in Agile practices.
* Adaptability to a fast-paced and evolving work environment.
* Ability to write and speak multiple languages - Spanish and English.
Bonus Points :
* Agile Certification: CSM, TKP, KMP, or KCP.
* Industry experience: Distributed teams, AI / Data Science products.
* Insurance Industry Knowledge: Familiarity with the insurance industry.
* Benefits include stock options, enhanced parental leave, private health insurance, flexible working, a work-from-anywhere budget, company off-sites, and more.
We are an equal opportunity employer and value diversity. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing, IT Services and IT Consulting
Referrals increase your chances of interviewing at Cytora by 2x
Get notified about new Delivery Manager jobs in Spain.
Note: This job posting appears to be active; no explicit expiration indication present.
#J-18808-Ljbffr