**Barkyn delivers health and happiness to pet families around the world.**We are an ambitious, forward thinking startup on a big mission! **We’re not only changing the pet market, we’re also reshaping the way the ecommerce experience should feel** - human, personalized, seamless & beautiful. We are backed by international investors and considered one of Europe’s Top 100 Startups by Wired.**THE CUSTOMER SUCCESS ROLE**- We're creating a loved brand in Europe and this is where your story starts!_Specifically, we expect you to:- Act as a Barkyn ambassador in all customer interactions, being true to our brand values and friendly tone; - Be accountable for a seamless and human end-to-end customer experience; - Use computer systems to track, gather information and/or troubleshoot customer issues.**Mandatory**:+1 year Experience in customer support in a digital business; - Spanish Native with English fluency; - Perfect writing skills;- Customer-centric attitude.**Brownie points for**:- Degree in Communication, Marketing or related area; - Social media know-how;- Dog owner.**Our Perks**- Full remote environment - Work from Any and Everywhere; - Birthday Day Off - So you can spend your Birthday as you wish; - Self Development Package - So you can become the Best Self you can Be; - Health Insurance - We genuinely care about your Health; - Food Discounts - Discount in Barkyn Plans; - Pet Parental Leave - 5days paid leave to welcome a new dog into the family; - Think Week - One Week off fully paid to thinkAnd much more for our Barkers!