Overview
JEFE/A DE PROYECTOS POSTVENTA JUNIOR at Ingeteam, a leading company in electrical engineering and the development of electrical equipment, motors, generators and frequency converters. The role supports post-sale activities for key Drives & Automation customers, assisting in client communication, reviewing pending items and helping manage human and material resources in the post-sales department.
Responsibilities
- Provide administrative and operational support to the after-sales service team, including client information management, report preparation and meeting coordination.
- Monitor punch lists of deviations and client claims.
- Track warranties for the main customers of the unit.
- Assist in client relationship management, addressing all requests and modifications and communicating progress in their resolution.
- Coordinate needs related to action plans required to resolve client deviations.
- Inform the Quality department of any deviations detected by customers.
- Review information and reports necessary to verify economic deviations reported by customers.
- Identify improvement areas, analyze performance and propose improvement actions.
- Ensure safety and health at the workplace and in related roles, in line with established procedures and current health and safety regulations.
- Any other function inherent to the position or professional group as assigned.
Requirements
- Education: Degree in Electrical Engineering, Industrial Electronics and Automation Engineering, or Industrial Organization Engineering.
- English: B2-C1.
Valorable / Desired
- People management
- Negotiation
- Conflict management
- Technical/product training
- Economic-financial knowledge
- Project management
What we offer
- Joining an innovative organization leading Power Systems Automation, contributing to the energy transition with impact on social, environmental and economic sustainability.
- Updated, state-of-the-art processes.
- High-performance team.
- International work environment.
- Opportunities to gain experience in dynamic tasks.
- Versátil schedule and other work-life balance facilities.
- Salary aligned with candidate experience.
Ingeteam values diversity and facilitates the inclusion of people with disabilities. If you meet the general requirements and have a disability certificate of 33% or higher, Ingeteam will positively consider your candidacy.
Additional
Seniority level: Entry level
Employment type: Full-time
Job function: Consulting, Information Technology, and Sales
Industries: Electrical Equipment Manufacturing
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📌 JEFE/A DE PROYECTOS POSTVENTA JUNIOR
🏢 INGETEAM
📍 Zamudio