About the Company
We’re Hiring: Store General Manager – Supermarket Operations | Ethiopia Format Premium Branded Supermarket (New Concept) Sales Floor 500 sqm Product Categories: Butchery, Bakery, Food (Fresh & Ambient), Non-Food Location: Addis Ababa, Ethiopia Reports To Managing Director – Hospitality Compensation To be discussed with shortlisted candidates
About the Role
Store General Manager Supermarket is looking for an experienced Store General Manager to lead the full operations of a growing supermarket business in Ethiopia. We are looking for a hands-on retail leader who understands how to run a modern supermarket across food, non-food, bakery, fresh produce, butchery, household goods, inventory, merchandising, customer service, and team management.
Responsibilities
- Supply Chian, Sales, P&L; & Commercial Performance
- Assume full accountability for the store’s P&L;, including revenue targets, gross margin management, operating costs, and net profitability.
- Set and achieve daily, weekly, and monthly sales targets across all categories (butchery, bakery, food, non-food).
- Manage gross margins by category through disciplined pricing, promotional strategy, markdown management, and supplier negotiation.
- Control operating costs including labour scheduling, utilities, maintenance, consumables, and overheads to protect bottom-line performance.
- Prepare and present weekly and monthly sales performance, margin analysis, and P&L; reports to the Managing Director – Hospitality.
- Develop and execute local marketing initiatives, in-store promotions, and seasonal campaigns to drive footfall and basket size.
- Stock Management, Shrinkage & Wastage Control
- Implement and enforce rigorous stock management disciplines: receiving, storage, rotation (FIFO/FEFO), shelf replenishment, and perpetual inventory accuracy.
- Own shrinkage and wastage as personal KPIs. Establish root-cause analysis processes and drive continuous improvement to minimise losses across all categ