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Schindler stands for mobility. Mobility needs experts.
Join our team in Madrid Alcobendas.
Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day worldwide. The company's success is driven by over 70,000 employees in more than 100 countries.
Instructional Content Designer
Mobility is the goal
This position is part of the Global Technical Learning team. It involves designing meaningful learning experiences and creating digital learning content to ensure knowledge transfer for field-based jobs. The primary purpose is to develop product learning programs that build practical skills among our field employees worldwide. The role includes designing digital content such as video tutorials, animations, and multimedia tools to enhance learning.
* Learning program development :
Design and implement engaging end-to-end learning programs for engineering and technical service employees, including rollout plans, measurement, and maintenance.
* Instructional design alignment :
Ensure programs align with instructional methodologies and use needs analysis to create meaningful learning experiences that effectively transfer knowledge to field workers.
* Operational content creation :
Create visually appealing and effective materials, manage multimedia production like animations and videos, and script clear content in English. Proficiency in graphic design tools is a plus.
* Stakeholder management / coordination :
Effectively communicate and coordinate with SMEs, animators, and global stakeholders across different time zones and cultures.
* Project planning & execution :
Manage complex projects using traditional and agile approaches.
Mobility needs you
Education :
Master’s degree or higher in instructional design (preferred), education, marketing, business administration, communications, or technology. If not in instructional design, postgraduate education in related fields is required. Additional education in project management or content creation is a plus.
Knowledge and experience :
* At least 5 years in instructional design roles
* Knowledge of instructional design methodologies
* Experience with project management methodologies
* Learning technology skills, including familiarity with Articulate Storyline, Rise, Adobe Suite (e.G., After Effects), SuccessFactors LMS, AI-supported creation tools, and video shooting equipment
* Experience in reporting learning effectiveness using best practices
* Strong scripting and content creation skills;
ability to lead projectteams involving animators, SMEs, and business stakeholders
Other competencies :
* Stakeholder management in complex organizations
* International work experience
* Learning analytics
* Team player mentality
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