Your Role
This exciting position is an evolving role intended to support the implementation of back-office transformation activity within the business.
As the Operational Hub Lead you will be responsible for working with the Service back-office team to implement process improvement and alignment across the function. You will leverage your supervisory experience and technical knowledge of Service delivery to enable a linked-up approach between our operational team and our administrative functions.
Responsibilities
- Work cross functionally with the operations and administration teams to develop efficiencies and best practices for service delivery.
- Assist with project planning and implementation of new systems roll out. Work with key stakeholders and project co-ordinators to ensure successful completion of project stages.
- Facilitate the implementation of new systems and processes
- Day to day management of all back-office functions
- Coaches team members to ensure operational achievements are met.
- Provide technical aftersales guidance and support
- Analyze business data and reports to inform solutions and develop improvements
Who we are looking for
We are looking for someone with practical knowledge in leading and managing the execution of processes projects and tactics within your work area.
Qualifications
- Engineering / Technical University Degree
- Subject matter expertise in service delivery identifying typical business requirements challenges risks and mitigations or solutions.
- High level of technical competence with relevant experience within a global company in either Engineering or Operations delivery.
- Ability to work with and manage multiple stakeholders.
- Experience in quality / warranty management
- Experience leading teams and managing relationship with key customers and stakeholders
What we offer
We offer a variety of flexible working arrangements and development opportunities for you to grow at Carrier.
- Benefit from our great workplace environment and culture
- Drive forward your career through professional development opportunities
- Get competitive salary and benefits.
- Have peace of mind and body with our health insurance
- Make yourself a priority with flexible schedules
Your journey with us
Your journey with us is designed to be fair and beneficial. If chosen for each stage your next steps depend on meeting our screening requirements and experience :
- A first call with our recruitment team
- An interview with the Manager
Our commitment to you
As an employer of choice our greatest assets are the expertise creativity and passion of our employees. We strive to provide a great place to work that attracts develops and retains the best talent promotes employee engagement fosters teamwork and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices providing enriching career opportunities listening to employee feedback and always challenging ourselves to do better.
The values that guide us are respect integrity inclusion innovation and excellence.
Were excited for you to join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.
Job Applicants Privacy Notice :
Click on this link to read the Job Applicants Privacy Notice
Key Skills
Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture
Employment Type : Full-Time
Experience : years
Vacancy : 1
#J-18808-Ljbffr
📌 Operational Hub Lead
🏢 Carrier
📍 Alcobendas