Job Description – Technical Business Analyst (Payments) Location:
Remote (100% teletrabajo) with 1 monthly visit
to Madrid office Start date:
ASAP Contract type:
Permanent or Contractor Languages:
Spanish (fluent), English (nice to have) About the Role
At Coforge, we are looking for a
Technical Business Analyst
to support several squads (3–4 teams) within the
Payments domain
. This role acts as a bridge between Product, Technical Leads, and Development teams, ensuring smooth day‑to‑day operations, well‑defined requirements, and efficient coordination across teams. The ideal candidate has strong analytical skills, understands technical concepts in payment platforms and integrations, and is comfortable managing team workload, priorities, and coordination topics (including vacations and dependencies).
Key Responsibilities 1. Team & Operational Coordination Manage day‑to‑day interaction with 3–4 payment teams. Coordinate
team workload, priorities, and daily activities
. Oversee
vacation planning
, ensuring each tech stack always has at least one active resource. Support team leads in
resource planning
and internal coordination. Ensure initiatives are tracked, updated, and progressing according to plan. 2. Requirements Analysis & Delivery Support Work closely with Tech Leads and POs to
analyze, clarify, and refine requirements
before development. Translate business needs into
clear, structured requirements
for the engineering teams. Review functional documentation and ensure it is correctly interpreted. Manage and communicate team dependencies with other internal squads. 3. Payments Domain Expertise Analyze integrations with
third‑party payment providers
. Understand and document processes related to: Payment methods Credit card transactions PCI considerations Payment flows end‑to‑end Provide support to troubleshoot issues related to payment configurations. 4. Technical Analysis ~ Use
Dynatrace
for monitoring, log consultation, incident analysis, and performance insights. ~(Dashboard creation not required but appreciated.) ~ Perform SQL queries (Oracle + Developer) to analyze
payment configuration tables
.
5. Cross‑Team Engagement & Stakeholder Collaboration Collaborate with related teams to resolve dependencies and support shared tasks. Act as a liaison between Product Owners, Tech Leads, Development teams, and external stakeholders. Ensure alignment on priorities and delivery timelines.
Required Skills & Experience Must‑Have Experience as a
Business Analyst, Technical BA, or Product Owner
in a technical environment. Strong understanding of
software development concepts
, APIs, and integrations. Experience coordinating small teams or acting as a point of contact for technical squads. Ability to read and interpret
technical and functional documentation
. Analytical mindset with hands-on experience using: Dynatrace (queries, logs, incident analysis) SQL (Oracle) Ability to work autonomously and manage multiple simultaneous initiatives. Experience in Agile teams (Scrum/Kanban).
Nice-to-Have Previous experience in
Payments
, FinTech, gateways, PSPs, or PCI-related environments. Knowledge of credit card processing flows. English (intermediate).
Soft Skills Strong communication and coordination skills. Proactive and self‑managed. Ability to simplify complex technical concepts. Stakeholder management and expectation alignment. Team-first mindset.