About TELUS Digital
TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we deliver customer service in more than 50 languages for our international partners.
Position: Digital Trust and Safety Analyst
Location: Barcelona, Spain (onsite)
We are seeking a Digital Trust and Safety Analyst fluent in Hebrew to join our team for a machine learning project.
Responsibilities
* Provide back office support
* Handle online support cases
* Ensure quality standards are met
Qualifications
* Fluent in Hebrew and English (written and spoken)
* Valid work permit for Spain or EU citizenship
* Experience with back office services
* Strong in efficiency, accuracy, and empathy
* Goal-oriented mindset
* Flexible working hours (24/7 shift system)
Incentives
* Relocation assistance (flight, accommodation, local travel reimbursement)
* Annual salary of €28,000 with fully paid training
* Bonuses for weekend and night shifts
* Private health insurance post-probation and daily meal allowance
* Dynamic, multicultural team environment with modern office in Barcelona city center
* Leisure facilities including PlayStation, table tennis, yoga, meditation, and more
* Additional perks like fitness partnerships, free drinks, and employee referral bonuses
Application Process
If interested, please apply now: Apply here
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