Remote Software / Application Support (SQL) – Healthcare SoftwareJoin Philips to help impact healthcare by providing solutions for healthcare software, enabling clinicians to deliver the best patient care.Your role :
Support our Emergency Medical Record (ICCA) and Care Management Software used in A&E & ICU departments.Act as 1st line support by qualifying customer calls, resolving application issues (including scripting & queries), and escalating when necessary.Ensure customer satisfaction through timely communication, prioritization, and product training.Provide quality documentation, reporting, and share your expertise with colleagues.This role offers the flexibility to work from home.You’re right for this role if :
You have a technical background with experience in Application/Software Support, preferably in healthcare, or are willing to learn clinical solutions.You hold a bachelor’s degree in computer science, medical informatics, or equivalent.Your technical skills include Windows Server, SQL Server 2012+, networking, and ideally HL7, FHIR, with an understanding of clinical workflows.You communicate effectively with both technical and non-technical stakeholders.You demonstrate reliability, commitment, confidence, and teamwork skills.You are fluent in Spanish & English.Please apply with your CV in English. If you have many but not all qualifications, we encourage you to apply as you may still be a suitable candidate.About Philips
We are a health technology company committed to accessible quality healthcare for all. Join us to make a difference in people's lives.
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