Solutions Engineer - Pre-Sales ConsultantAt Phrase, we help open the door to global business by providing the complete Phrase Localization Platform. Our unified platform covers the full range of translation and localization use cases for companies of all sizes. With a global team working from offices in Prague, Hamburg, and across Europe, the UK, the US, and the APAC region, we serve thousands of customers, including Uber, Snowflake, Tripadvisor, Shopify, Puma, Bosch, and Lionbridge.We are looking for a highly motivated and customer-oriented Solutions Engineer to join our growing pre-sales team. This role is crucial for our sales success, acting as a technical expert and consultant to prospective clients. You will collaborate with the sales team to understand customer needs, demonstrate the platform's value, and guide technical discussions throughout the sales cycle.Key Responsibilities
Partner with account executives to lead technical discussions and solution discovery during pre-sales.Conduct product demos, workshops, and proof-of-concept engagements.Understand customer needs and translate them into tailored solutions.Collaborate with product management, engineering, and customer success teams.Provide strategic input on opportunities and support qualification efforts.Address customer questions and objections as the technical advisor.Create technical proposals, RFP responses, and solution documentation.Stay informed on localization trends and technologies.Required Qualifications
3+ years of experience in solutions engineering, technical consulting, or related pre-sales roles, preferably in localization or SaaS.Understanding of localization workflows and technology, with experience in TMS systems a plus.Excellent communication skills for technical and non-technical audiences.Ability to build strong customer and internal relationships.Experience working with sales teams to close opportunities.Ability to manage multiple engagements and ensure client satisfaction.Nice-to-Have
Familiarity with the Phrase Platform or similar localization tools.Experience with APIs, scripting, and technical integrations.Multilingual skills.Why Join Us?
Join a dynamic team redefining global content management. We offer a collaborative environment, competitive benefits, and growth opportunities within a leading localization platform company.What You'll Get
Extra holidays and personal days.A dedicated day off for your birthday.Volunteer and community support days.Extensive onboarding and professional development.Access to Phrase learning resources and ChatGPT Plus.Phrase is an equal opportunity employer. We value diverse perspectives and backgrounds, believing they strengthen our mission to make content accessible worldwide.
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