For one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have.A natural team player - we believe in supporting and developing our people,Tech savvy - you'll be working a lot with consumers with problems relating to mobile devices. You have the ability and will to absorb knowledgeRequired skills- Fluent in Czech- Working proficiency in English- Experience in Technical Support is preferred- Self - Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices- Ability to follow technical troubleshooting steps- Excellent communication skills- High understanding of IT topics such as storage, networking, mobile device management- You display of a strong customer focus and promotion of a commitment to excellence- Previous customer service experience is a plus- Ability to show empathy towards customers- You have a positive & adaptable attitude- Attendance and punctuality- Ability and will to absorb knowledge**Benefits**:- Excellent benefits package- Multilingual and excellent work environment to provide the customer service- Extensive training- Adaptation to Greek culture and Greek language courses- Internal employee incentives- Located in an amazing office in Greece with excellent transport links- Excellent relocation package with a great support system for non local hires- Extra private health insurance- Enjoy life in Greece, there are loads of social & sports eventsLocationRemote, must be based in Greece