Job Description:
The position:
If you are excited to re-think account management, shape Hive as a company, and disrupt an industry - apply!Consult our customers on their growth journey, discover optimization levers, or prepare new product launches and market entries while owning the relationship with your own customer base end-to-end.Build and maintain strong relationships with your customer base by serving as the connecting element between our customers and the Hive team;
identify all relevant stakeholders & be in constant exchange with all decision makers.Collect and analyze customer feedback closely with our product team to ensure we develop the best, most customer-centric software product in the market, enabling our customers to reach their goals.Onboard new customers into the Hive software and processes with our Onboarding team, ensuring a memorable first experience with Hive.Join our pan-European account management team, and help deepen our customer relationships with some of the fastest growing direct-to-consumer brands across Europe.Your profile:
Previous experience in B2B Account Management, Sales, or Business Development.Entrepreneurial mindset, with a hunger for personal development and a passion for building lasting relationships.Strong analytical and empathetic abilities to leverage in your communication towards customers.You love the responsibility of being the face of Hive towards our customers and the point of intersection between internal and external stakeholders.Fluent in writing and speaking in both Spanish and English.Experience working in a Start-Up, Software, or SaaS company;
logistics experience isa plus.Our offering:
Be part of the Hive:
Join a dynamic, high-performing team with professionals from McKinsey, Amazon, Shopify, Google, Flink, Blackstone, J.P. Morgan, and DHL. We foster a culture of trust, collaboration, empowerment, and constructive feedback.Make an impact:
Be part of a fast-growing company shaping the future of commerce operations.You will be valued:
Competitive compensation, stock options, a MacBook, and tools tailored to your work style.We support your well-being:
30 vacation days, sabbaticals, monthly wellness and productivity budgets.We’ve got you covered:
Tech equipment, flexible hours, office perks, team events, and workations.About us:
We’re revolutionizing e-commerce operations by empowering brands with our innovative platform that streamlines the operational chain. Founded in 2020, we’ve grown rapidly across Europe, backed by prestigious investors. We celebrate diversity and inclusion, welcoming talent from all backgrounds.
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