Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? ¿No sabe con seguridad qué habilidades necesitará para esta ocasión? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.
At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
We have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.
Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI‑based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.
Field Service Engineer Responsibilities
- Delight customers through timely and competent response to their needs, coupled with clear communication and collaboration with the Service Team to ensure all customers in the region receive a professional after‑sales service.
- Support Sales Representatives in activities such as installations and demo/exhibitions; conduct service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.
- Respond to customer support calls within an assigned territory and escalate complex issues to a higher level of technical support or the quality reporting system.
- Help our organization grow by providing high‑quality support for existing customers and by identifying new customers and opportunities during your time in the field.
Qualifications
- Bachelor’s Engineer Degree Required or similar.
- Fluent in English and Spanish.
- Excellent Microsoft Office application skills (Word, Excel, PowerPoint).
- Must have a valid driver’s license with an acceptable driving record.
- Networking, influencing, and communicating effectively across functions and at all levels.
- Training and/or coaching experience.
- Experience in maintaining and applying global processes.
- Experience working in a matrix organization, including building relationships remotely and cross‑culturally.
This position reports to the Iberia Service Manager and is part of the Iberia Service Team. The FSE will be based in Madrid; however, the role will be fully remote.
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