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Ljubljana, HR, 1000
What are we looking for
We are looking for Retail Sales Manager. You will be responsible for our strategy and relationship with our clients, ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities, as well as understanding what they are looking for in order to achieve their short- and long-term expectations to ensure delivery of the best of our services.
What you will do
You will serve as our client’s main point of contact, helping them to reach their goals and ensuring a continued, positive, and profitable relationship for both sides. In order to be a successful Account Manager with us, you will work with different segments:
* Develop and maintain current product knowledge to present to customers.
* Present and sell company products and services to current and potential clients within the remodel, home improvement, cabinet makers, builders, and fabrication.
* Responsible for overall sales of the assigned territory.
* Identify and take the opportunities to maximize the visibility of Cosentino products to generate sales.
* Optimize sales and marketing by promoting visits to Cosentino Centers.
* Work to find new points of sale.
Customer Service
* Ensure customers have adequate marketing materials to support sales, including samples, brochures, and other collateral supplies, such as display towers.
* Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM, providing price quotes, scheduling weekly visits, etc.
* Increase market share by elevating the number of displays and point-of-purchase materials within assigned territory.
* Plan the number of visits to clients and the appropriate frequency of visits based on client importance.
* Build and maintain good relationships with clients based on mutual trust and respect.
* Attend and provide post-sale service.
* Prepare action plans to identify specific targets and to project the number of contacts to be made.
* Collaborate with Cosentino Corporate staff, Cosentino Center staff, and other Account Managers as needed to accomplish goals.
* Work with General Manager and Sales Team to execute a business strategy for all customer segments in the area (K&B, Fabricators, etc.).
* Train in the characteristics and attributes of the product, provide information, and deliver marketing tools relevant to the client’s segmentation.
* Monitor and maintain data in CRM.
What you need to succeed
Required Experience:
* At least 2-3 years of experience in:
* Sales or field merchandising experience
* Experience with a customer database, Salesforce preferred.
* Stone fabrication or distribution experience
What we do offer
This is a key position for our market in Croatia.
About Cosentino
At COSENTINO, our purpose is to inspire people through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for home and business spaces, such as kitchen and bath worktops, outdoor open spaces, facades, etc.
With a presence in more than 100 countries and 5 continents, our business keeps growing consistently in all geographies, as well as career opportunities for talented people like you.
Cosentino is an Equal Opportunity/Affirmative Action Employer and prohibits discrimination and harassment of any kind.
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