Software Engineering Delivery Manager 100% (m/w/d)
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At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, entrepreneurial, empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
We are seeking an experienced Software Engineering Delivery Manager to join our IT Service Management engineering team. In this role you will shape ServiceNow Platform projects, business‑as‑usual (BAU) streams, and local development team.
YOUR CHALLENGE
* Projects and Business as Usual (BAU) delivery oversight
* Local Development Team Coordination
* Stakeholder Management
* Quality Assurance
* Risk and Resource Management
YOUR PROFILE
* Strong analytical skills to evaluate complex problems and develop effective solutions.
* Customer‑centric mindset with commitment to delivering excellent customer service.
* Ability to persuade and influence others to achieve desired outcomes aligned with team and organizational goals.
* Effective negotiation skills to reach mutually beneficial solutions and agreements.
* Cultural sensitivity and respect for diverse backgrounds, promoting an inclusive workplace.
* Bachelor’s degree in Computer Science, Information Technology, or a related field.
* Strong knowledge of ITIL frameworks, ITSM tools (such as ServiceNow), and IT infrastructure.
* At least 3 years as Scrum Master or equivalent role.
* At least 5 years as Software Engineer (ServiceNow Engineer a strong plus).
* Fluent in written and spoken English.
We look forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.
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Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
Banking
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Location: Madrid, Community of Madrid, Spain
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