Working at Freudenberg: We will wow your world!
Responsibilities:
* Lead analysis of warranty returns from Vibracoustic customers, ensuring proper report out which meets customer timing and expectations.
* Work with Quality and Engineering teams to document containment actions, root causes, and corrective actions.
* Act as the point of contact with customer from initial contact through final closure of a warranty concern.
* Analyze data available in customer warranty portals to identify and manage potential warranty risks/trends.
* Perform warranty reporting on a monthly basis and maintain open issues lists.
* Participate in APQP activities, driving lessons learned into product designs and processes.
* Manage efforts to reduce warranty costs.
* Support warranty negotiations as necessary.
Qualifications:
* Bachelor degree in Engineering or equivalent engineering/technical experience.
* 3+ years of experience as warranty engineer in automotive industry.
* Advanced mathematical skills, with working knowledge of advanced statistical methods, APQP, and root cause analysis.
* Proficient with Word, Excel, and PowerPoint.
* Strong verbal and written communication skills, with ability to present technical material directly to customers.
* High organization skills, with ability to ensure completion of tasks within required deadlines.
* Rational/productive negotiation skills.
* Advanced English level.
El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/200619923/sca608-warranty-engineer-burgos/?utm_source=html
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