At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for various meal occasions. Over the past 10 years, we've expanded globally and are now a leading meal kit company active in 16 countries across 3 continents. Our weekly boxes, filled with exciting recipes and fresh ingredients, have fostered a community seeking delicious, healthy, and sustainable options. The HelloFresh Group includes our core brand, HelloFresh, as well as GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.The roleAt HelloFresh, we love food, and our mission is to change the way people eat forever. This change is delivered through a HelloFresh Box, filled with the best fresh ingredients. As we prepare to launch in Spain and aim to conquer the market, this is a perfect opportunity to join us and make a significant impact in one of the most promising food tech sectors in Spain.This role requires exceptional communication and interpersonal skills to interact with business, operations, and tech stakeholders, along with the ability to work independently in a fast-paced, high-growth environment.What you'll doOversee and improve all aspects of last-mile transportation carrier management, including operations excellence, performance management, escalations, carrier relationships, and contract negotiations.Identify, analyze, review, and lead network improvement initiatives for existing and new logistics solutions, optimizing capacity, quality, speed, delivery experience, customer satisfaction, and cost.Generate and review relevant transportation metrics, using continuous improvement methodologies to enhance performance and reduce errors.Prioritize customer interests by constantly improving service levels and delivery experience.Lead and manage the Operations Tech and Logistics team.Set up local operations tool infrastructure across the supply chain, from product to outbound logistics, aligning with the Global SCM Tech department.Understand business requirements, oversee implementation with the Global SCM Analytics team, and leverage best practices from other markets.Create, maintain, and optimize forecasting and demand planning processes to ensure high-quality data and operational efficiency.Develop and manage OPS reporting dashboards for transparency, ensuring KPIs align with the Global SCM Analytics team.Ensure data integrity and reliability through a data governance framework to support data-driven decisions.Lead improvement projects for supply chain and operational processes, providing actionable insights and recommendations.Collaborate with stakeholders locally and internationally to support and influence new business initiatives.What you'll bringA strong desire to learn new things daily, with a positive attitude and a helpful nature.Adaptability and ability to thrive in a changing environment.Interest in investigative work and problem-solving.Proficiency in Excel (formulas, pivot tables);
Knowledge of SQL or visualization tools like Tableau or Power BI is a plus.Excellent communication and rapport-building skills.Strong proficiency in English.What we offerThe opportunity to impact a rapidly growing technology company in Europe.High influence on product and operations from day one.An international, mission-driven team environment.Steep learning curve and career growth opportunities.Competitive compensation and personal development options.Employee perks such as discounts on HelloFresh boxes, development initiatives, free drinks and snacks, etc.Are you up for the challenge?We are HelloFresh.About HelloFreshWe believe sharing a meal brings people together across all backgrounds and cultures. We are committed to diversity, inclusion, and belonging, extending these principles to our partners and communities. We continuously listen, learn, and evolve to uphold these values. Our collaborative culture and diversity are our strengths.J-18808-Ljbffr
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