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Ticket procurement assistant

Madrid
Indefinido
Ticket Merchant
Publicada el 11 septiembre
Descripción

Overview

Ticket Procurement Assistant — The role supports Australian Event Managers with ticket procurement, speculative buying and high-demand ticket releases, inventory listing & pricing, stock liquidation on event days, and other ad hoc tasks for the AU strategy and pricing team. Includes listing of new events on the TTM marketplace and other platforms, and after hours on-call AU staff assistance to fulfill last-minute orders and resolve queries or problems. Also assists with EU onsales and operational tasks in Europe. Working hours: 7:00 AM – 3:30 PM CEST (including a 30-minute lunch break), covering the Australian afternoon shift.

Responsibilities

* Provide high level assistance to Australian Event Managers, additional ticket procurement in the form of speculative buying and high demand ticket releases, inventory listing & pricing, stock liquidation on event days and other adhoc tasks for the AU strategy and pricing team.
* Listing of new events on the TTM marketplace and other platforms.
* Assisting after hours on-call AU staff with buying to fulfill last minute orders.
* Assisting after hours on-call AU staff with resolving queries or problems.
* Assist with EU onsales and operational tasks in Europe.
* Working hours: 7:00 AM – 3:30 PM CEST (including a 30-minute lunch break), covering the Australian afternoon shift.

Qualifications

* Able to work independently at a high level, while also seamlessly collaborating with the EU team to provide in-house support.
* Strong problem-solving skills, able to think quickly and work efficiently under pressure.
* Proficient in troubleshooting technical issues using a trial-and-error approach.
* Capable of working accurately and precisely in time-sensitive situations.
* Excellent command of English, both written and verbal.
* Strong technical skills and confidence working with laptops and digital tools.

Values

* Embrace and Execute Change
* Be Challenged and Achieve
* Cultivate Growth and Learning
* Working together is Success
* Customer Satisfaction is First

We offer

* Permanent full-time contract
* Private medical insurance
* Meal card by Sodexo
* Coffee, fruit and snacks

Are you ready for your next career challenge?

Ticket Merchant is an equal opportunity employer committed to provide equal opportunity to individuals from diverse backgrounds, gender, races, ages, education levels, ethnicities, religions, political orientations, disabilities, sexual orientations, gender identity and gender expression. We also prioritize ensuring that our associates feel a sense of belonging within our organization. To achieve this, we promote an inclusive environment where everyone feels accepted, respected, and valued as individuals, with equal access to opportunities and resources.

Role details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Purchasing and Supply Chain
* Industries: Entertainment Providers
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