Job Description
Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for German-speaking professionals to join their IT Support team in vibrant Malaga
Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You'll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.
About the company Our client is a global fashion group operating multiple retail brands and tech hubs, including one in Malaga. With more than 300 IT professionals across Europe, they focus on agility, collaboration, and staying at the forefront of innovative technologies to support their global retail operations.
What will you do?
1. Provide remote IT support to retail store systems and applications
2. Ensure proper documentation following ITIL guidelines
3. Guide users toward self-service solutions and provide technical advice
4. Act as an advocate for user needs within the IT department
5. Continuously improve the global IT Service Desk
6. Troubleshoot incidents and fulfill service requests
Candidate profile
7. Experience with POS systems is a plus
8. Basic skills in troubleshooting hardware/software
9. Understanding of network concepts
10. Strong communication and interpersonal skills
11. Analytical mindset and proactive approach to problem-solving
12. Comfortable with flexible scheduling, including occasional weekends
13. Fluent in German and English
14. Affinity for IT and technical solutions
Employer offers
15. Private health insurance after 6 months
16. 25 vacation days + 10 national holidays
17. €120 voucher to spend on brand clothing
18. Seasonal employee discounts of over 50%
19. Office cantina with 70% employer subsidy
20. Social events and team-building activities
21. Possibility to work 2 days/week from home
About Malaga Live and work in one of Spain's most beautiful coastal cities With over 300 sunny days per year, a laid-back lifestyle, vibrant culture, and affordable living, Malaga offers an ideal balance of work and leisure. From tapas bars to beaches, you'll enjoy life while building your career.
Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.