Overview
Join to apply for the Integration Specialist Lead role at Salesforce.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. We help companies blaze new trails and connect with customers in a new way. We empower you to be a Trailblazer, too — driving performance and career growth.
About the Role
We are seeking a technically adept and innovative Agentic Integration Specialist to join our Forward Deployed Engineering Team. You will design, build, and manage integrations that enable Agentforce agents to take autonomous actions across various business systems. You will connect agents to systems and orchestrate a network of specialized AI agents to solve complex business problems.
Your Impact
* System & Agent Integration Architecture: Design and implement robust, scalable, and secure integration patterns connecting Agentforce to enterprise applications and enabling communication between AI agents.
* Multi-Agent Orchestration: Design and manage a Model Context Protocol (MCP) to orchestrate, monitor, and govern a fleet of specialized AI agents;
ensure efficient task allocation and collaboration.
* Agent-to-Agent Communication (A2A): Develop protocols and standards for inter-agent communication to enable collaboration and task handoffs.
* API Development and Management: Develop, deploy, and maintain APIs (REST, SOAP) for data exchange and actions between Agentforce and other systems.
* Workflow Automation: Translate complex business processes into automated, agent-driven workflows;
implement logic for tasks like creating records and triggering notifications.
* Authentication and Security: Implement secure authentication / authorization protocols (OAuth, SAML) in line with enterprise security policies.
* Data Flow and Transformation: Manage real-time data flow and transformations for compatibility across systems.
* Troubleshooting and Optimization: Monitor performance of integrations and optimize workflows for speed and reliability.
Required Qualifications
* 5+ years in a technical integration role (e.G., Integration Developer or API Specialist).
* Expertise in API design / development (REST, SOAP, webhooks).
* Programming / scripting skills (e.G., Python, Java, JavaScript).
* Experience with an enterprise iPaaS (e.G., MuleSoft, Dell Boomi) or similar.
* Strong understanding of OAuth 2.0, OpenID Connect, and SAML.
* Experience with JSON / XML and data transformation techniques.
* Familiarity with message queues, event-driven architecture, and distributed systems concepts.
* Understanding of how AI agents operate;
experience with AI / automation projects is a plus.
* Excellent troubleshooting and collaboration skills;
proactive, detail-oriented, able to work independently.
* Fluent in Spanish and English.
Preferred Qualifications
* Experience integrating with the Salesforce platform (Salesforce APIs, Apex).
* MuleSoft Developer or Architect certification is desirable.
* Familiarity with cloud integration services (AWS, Azure, Google Cloud).
* Experience in an Agile development environment.
Accommodations & Equal Opportunity
If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants. This policy applies to recruiting, hiring, job assignments, compensation, promotions, and all aspects of employment. All decisions are based on merit and qualifications.
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