Compartir Facebook
Empresa
Teamficient SAS
Descripción de la Empresa
TeamFicient se especializa en el arte de conectar organizaciones con el personal remoto ideal. Nuestro compromiso con nuestros colabores es ofrecer un trabajo remoto desde la comodidad de su casa con todos los beneficios de ley y con un excelente clima laboral
Provincia
Pichincha
Localidad
Quito
Tipo de Contratación
Tiempo Completo
Descripción de la Plaza
Position Title: Web Developer
Location: Remote
Employment Type: Full-Time
Experience Level: 3-5 Years
Company: Teamficient - Range: $800 - $1000 (Negotiable for highly experienced candidates)
Work Schedule:
Time Range: Between 7 AM – 7 PM CST
Working Hours: 9 hours per day (8 working hours + 1-hour break)
Days Off: Sundays and Mondays (2 days per week)
Job Overview:
We are seeking a proactive, technically skilled, and client-oriented Web Developer to join our growing team. This role goes beyond coding—you’ll be engaging directly with clients, making live site updates, deploying websites, and ensuring seamless integration with our software solutions. If you are someone who thrives in a fast-paced, detail-driven environment and values delivering outstanding service through clean code and thoughtful communication, we’d love to meet you.
Key Responsibilities:
The responsibilities for this role include, but are not limited to, the following:
1. Client Communication and Support via Zendesk
Respond promptly to client inquiries via Zendesk email, phone, and online meetings.
Send out website content forms to new clients or submit JIRA requests if content is being pulled from existing websites.
Perform edits on live or demo websites using HTML, CSS, and JavaScript.
Deploy changes and conduct quality checks before explaining updates to clients via email—complete with screenshots and links to revised pages.
Handle scheduled client calls and provide calendar links for meetings, especially for major revisions.
Ensure client issues and tickets are resolved efficiently—preferably within the same or following business day.
Deliver exceptional customer service in both written and verbal English communication.
2. Website Preparation and Demo Management
Prepare demo websites to a professional standard for client previews, following internal guidelines.
Lead online demo walkthroughs, showcasing integration with our software.
Take detailed notes, screenshots, and gather client change requests for implementation.
3. Site Deployment and Domain Management
Deploy websites using AWS scripts and GitBash.
Manage and update DNS records, including validating domains for email functionality.
Deactivate websites as required.
4. Team Collaboration and Documentation
Work closely with Onboarding