About PU PrimePU Prime is a premier global trading broker offering a wide range of financial products, including forex, commodities, and indices, to both retail and institutional clients. We are dedicated to providing top-tier services, innovative technology, and seamless trading experiences to our clients worldwide.About the RoleWe are seeking a Relationship Manager to drive client engagement, retention, and trading activity. This role focuses on managing new and existing clients, reactivating dormant accounts, and maximizing long-term client value.Key Responsibilities- Serve as the primary point of contact for existing clients- Build and maintain strong client relationships to enhance loyalty and trading activity- Analyze client behavior to identify opportunities for increased engagement, deposits, and trading volume- Proactively re-engage inactive or dormant clients- Keep clients informed of promotions, campaigns, and market updates- Collaborate with Sales, Marketing, and internal teams on retention strategies- Monitor client satisfaction and resolve issues in a timely manner- Achieve KPIs related to retention, reactivation, and client activityQualifications & Requirements- Bachelor’s degree in Business, Finance, Economics, or related field.- 1–3 years of experience in Client Retention, Sales, or Account Management (Forex/industry preferred).- Strong knowledge of financial markets and trading platforms (MetaTrader 4 / MetaTrader 5 preferred).- Excellent communication and interpersonal skills;
multilingual abilities (English, Chinese, German, etc.) are a plus.- Ability to analyze client activity and develop effective engagement strategies.- Results-driven, with proven ability to meet or exceed KPIs.- Strong problem-solving and conflict resolution skills.- Ability to work under pressure in a fast-paced environment.- Professional proficiency in English and Portuguese.