About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We are tech-driven, with a customer-first philosophy, our knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day.
HBX Group comprises of the best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets.
Job Summary
We are seeking a strategic and analytical professional to lead the design, implementation, and continuous improvement of global HR processes and policies. This role plays a key part in HR cross-functional activity, ensuring standardization, efficiency, optimisation and proper documentation across all HR practices. The ideal candidate will leverage data to generate actionable insights that support decision-making and will manage cross-functional projects using agile methodologies, fostering collaboration with global stakeholders.
Job Responsibilities
* Design, implement, and continuously improve global HR policies and processes, ensuring they are properly documented and effectively communicated.
* Establish and maintain governance frameworks for HR processes and procedures to promote global standardization and operational efficiency.
* Ensure the completion of key HR transformation and cross-functional projects, aligned with the global HR strategy, by coordinating the execution and implementation.
* Conduct data analysis to generate strategic insights and drive optimization in HR processes, translating data into actionable recommendations.
* Provide consultative support to HR teams and cross-functional stakeholders to enhance ways of working and project execution.
* Apply agile methodologies in project delivery and promote collaborative working practices.
* Manage the HR knowledge base strategy, ensuring all master documents and materials are regularly updated and accessible.
Required Skills:
* Processes Design & Governance
Knowledge in designing, implementing, and governing HR processes and policies.
Ability to drive standardization and efficiency across diverse geographies while ensuring proper documentation, communication and embedding.
* Project Management – Execution excellence
Proven ability to manage cross-functional projects, including planning, coordination and execution, ensuring effective delivery and alignment with organizational goals.
* Data-Driven Decision Making
Analytical skills with the ability to interpret data and translate insights into strategic actions.
* Stakeholder Engagement & Relationship Influence
Excellent interpersonal and communication skills with the ability to build trust and influence across global stakeholders.
* Continuous Improvement – Agile Mindset
Comfortable driving change and adopting new tools, processes, and technologies.
Proactive and adaptable, with a focus on innovation and continuous improvement in ways of working.
* Knowledge Management – Content Strategy
Capabilities in managing HR knowledge bases and documentation methodologies.
Required Tech Skills:
* Data management, analysis & metrics monitoring
Microsoft Excel and data tools (Power BI, Tableau or similar) highly valued
* Presentations design
Microsoft Power Point
Required Qualifications and Experience
* Proven experience in processes design, optimisation and documentation, ensuring embedding and communication across the teams.
* Demonstrated ability to drive data-informed decision-making, foster cross-functional collaboration, and lead continuous improvement initiatives.
* Experience in a fast-paced, dynamic environment is essential.
* Fluent in English (spoken and written);
additional languages are a plus.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference