Pb PagoNxt Payments | ✨ Your talent drives our future /b /ppbr/ppbPagoNxt Payments /b is Santander Group’s global payments platform, focused on providing tailored financial infrastructure for companies, banks, and fintechs — both inside and outside the Santander ecosystem. /ppWith operations in over 10 countries, our mission is clear: bto simplify payments and empower businesses /b through secure, flexible, data-driven technology. /ppWe operate on a cloud-native architecture designed to scale and adapt to the needs of global organizations. Our platform supports international transactions, FX, multi-currency accounts, regulatory compliance, and fraud prevention — all under a unified approach. /ppbPagoNxt Payments /b combines the agility of a fintech with the reliability of a global bank. With teams across bSpain, Brazil, Mexico, Portugal, the UK, and Germany /b, we are building the future of payments at global scale. /ppbr/ppb✨ If you want to be part of the next generation of financial solutions — this is the place. /b /ppbr/ppbImagine your future. Care for your career. Simplify your journey. /b /ppThis means you’ll have the opportunity to build impactful solutions, grow with real development opportunities, and thrive in a culture that values well-being, inclusion, and clarity. /ppWe combine flexibility, autonomy, and global collaboration — so you can focus on what matters, connect with purpose, and shape what’s next. /ppbr/ppYou’ll find space to grow, real opportunities to lead, and a culture where everyone belongs and contributes. /ppbr/ppbAre you ready to be a Nxter? /b /ppbr/ppb Job Summary /b /ppThe Product Operations Lead will act as the Portfolio Control Tower for Product Management within PagoNxt Payments – Payments Hub. This role is responsible for ensuring strategic alignment, portfolio governance discipline, operational excellence, and financial transparency across the organization. /ppbr/ppOperating within PagoNxt governance standards, the role will own reinforce Product Lifecycle Management (PLCM3: product, processes and knowledge) as well as its adherence, optimization of quarterly planning processes, delivery predictability, enable fact-based decision making in prioritization, ensure compliance with tollgates and reporting frameworks.. /ppbr/ppb✅Key Responsibilities: /b /ppbOperational excellence methodology /b: /pulliStandardize and reinforce Product Management methodologies and governance processes. /liliEnsure backlog hygiene and initiative traceability (e.g., Jira governance). /liliMonitor delivery predictability metrics and roadmap adherence. /liliIdentify bottlenecks, risks, and mitigation actions across domains. /liliEnsure compliance with internal tollgates (Sign off / Design Authority / Risk Authority). /liliClose process gaps in prioritization, UAT phase methodology, documentation, and system integrations. /li /ulpbr/ppbCross-Functional Governance Alignment /b /pulliPartner closely with Product Domain Leads, CTO, Finance, Risk Compliance, CISO, Strategy, and Professional Services. /liliManage interdependencies across initiatives and domains across the organization with stakeholders. /liliEstablish and maintain a clear RACI model aligned with Product Management governance standards. /liliEnsure regulatory-driven initiatives are embedded within planning and portfolio tracking. /li /ulpbr/ppbPortfolio Strategy Governance /b /pulliOwn and reinforce the Product Lifecycle Management framework (PLCM3) across Payments Hub. /liliEnable structured portfolio prioritization (impact, effort, risk, regulatory constraints). /liliOptimize quarterly planning and initiative sequencing across Core and Local domains. /liliFacilitate capacity allocation analysis (Growth / Run / Regulatory). /liliContribute in the governance of Core vs Local development alignment to avoid duplication and inefficiencies. /liliEnsure set up and compliance with reporting requirements and Product Forums governance as the company matures. /li /ulpbr/ppbPerformance and financial transparency /b: /pulliProvide cost-per-transaction transparency across products and payment rails. /liliLead volume analytics and transaction tracking across producers and consumers. /liliEnable product PL visibility in partnership with Finance and CTO. /liliContribute in the monitoring of tech debt, development efficiency, and optimization opportunities. /liliFacilitate optimize capacity allocation as per company needs /li /ulpbr/ppbData Insights and continuous improvement /b: /pulliDevelop standardized portfolio dashboards and executive reporting. /liliFacilitate forecasting and planning predictability across product domains. /liliTrack support in optimizing customer adoption lifecycle phases (delivery → UAT → go-live) together with key stakeholders. /liliSupport launch readiness and go-to-market governance. /liliDrive automation, scalability, and reporting alignment initiatives as the organization matures. /liliSupport Product Domain Leads with fact-based investment trade-offs aligned with market benchmarks. /li /ulpbr/ppb✅Requirements: /b /pulliDesirable prior experience in Product Operations, Portfolio Management, or Operational role within fintech, payments, or regulated environments. /liliStrong understanding of Product Lifecycle Management and governance frameworks. /liliExperience scaling processes in complex, matrix organizations. /liliProven experience in curating, analysing and surfacing data that support/ facilitate strategic decisions making on performance metrics, feature usage, customer feedback, and operational KPIs amongst others. /liliExperience operating within regulated financial services environments. /liliStrong analytical, problem-solving, and stakeholder management skills. /liliAbility to influence senior stakeholders across the organization (Product, Engineering, Finance, and Risk). /liliAdaptability and continuous learning: willingness to learn new technologies, adapt to changing priorities, and navigate ambiguity. /li /ulpbr/ppb✅Nice to Have: /b /pulliFamiliarity with Agile development methodologies, such as Scrum and ceremonies. /liliExperience in fintech, payments industry and/or complex global organizations. /liliKnowledge of multi-rail payments processing environments. /liliFamiliarity with regulatory and compliance frameworks in financial services. /liliAdvanced data analytics capabilities (SQL, BI tools, dashboarding). /li /ulpbr/ppb✅Other relevant information: /bideal if they are Spanish and English advanced in fluency (if not native). /ppbr/ppb What we offer /b /p