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Transport Management Specialist
The Network Operator performs daily transport management tasks such as shipment planning, execution control, and FBA support. Uses LLP route planning tools to organize transport requirements as advised by customer plants, mainly focusing on road transport. Acts as the primary contact for supply chain partners regarding transport inquiries and collaborates closely with them to implement and deliver integrated transportation solutions within the LLP Supply Chain framework.
Overall Role Purpose
* To serve as the link between LLP, customer logistics departments, nominated suppliers, and carriers to establish customer requirements and assist in resolving operational issues daily.
* To ensure inbound and outbound material and empty container flows are delivered within a predefined transport network at the lowest and most efficient logistics cost.
* To perform route execution controls, monitor shipment status, and support exception management and contingency planning.
* To manage the spot buy process for expedite shipments as needed by the customer.
* To ensure timely execution of all departmental tasks and data entry.
* To act as a Tier 1 support for system-related queries and serve as an internal trainer for OTM users (OTM Superuser role).
Key Accountabilities
* Maintain daily contact with supply chain partners for operational queries related to transport execution, such as collection status and transit delays.
* Monitor and follow up on actual deliveries, proactively addressing deviations and obstacles to ensure timely arrival of materials.
* Work closely with customers to maintain professional relationships and exceed customer satisfaction.
* Perform tactical planning to maximize vehicle utilization, considering principles of synchronous material flow and cost-effectiveness.
* Highlight concerns and obstacles to management or issue owners during daily operations.
* Propose continuous improvements to the network to ensure maximum supply chain reliability, aiming for zero stoppages or disruptions and minimized need for premium freight.
Requirements for the Job
Mandatory Requirements
* Attention to detail
* Problem-solving skills to address transportation issues
* Ability to fulfill daily tasks under time pressure
* Self-sufficient and team-oriented
* Fluent in English (verbal & written)
* Intermediate German (verbal & written) – an advantage
Preferred Requirements
* Experience with Transport Management or Order Management systems
* Basic understanding of regulatory and customs principles
* Knowledge of Oracle Transport Management (OTM) – an advantage
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