**Beverage Technical Service Representative**:
**Key Responsibilities**
- Attend main trials (mainly without local support) across the entire EMEA region
- Previous experience in can-making or engineering
- Ability to optimize settings for spray machines for internal spray lacquer
- Ensure all trials and plant related activities are carried out and managed to PPGs EHS policies
- Provide technical support to customers with new technologies and legacy products.
- Coordinate technical assistance to our major customers
- Ensure all trials and plant related activities are carried out and managed to agreed standards and with “Best-in-Class” line trial and plant audit methodologies across Coatings in EMEA, using Secure Launch and other PPG quality tools.
- Deliver training programes to broaden the skills matrix for all areas of the segment both within PPG and at customer facilities
- Liaise with equipment suppliers to support PPG understanding and enhance technical support capability of PPG technical team at customer sites.
- Deliver world-class post-conversion technical support to enhance plant relationships and to respond quickly to problems using established problem analyses, including Kepner-Tregoe programes
- Instigate continuous improvement programes at customer facilities
- Establish effective working partnerships with plants
- Establish effective working partnerships with PPG peers.
- Effective use of the Technical Support SharePoint site to share data and experience on a General basis.
- Carry out Troubleshooting activities at customer sites.
- Investigate and understand failed trials in order to learn how to ensure the same issues are not repeated.
- Work with Segment Support labs to test trial can items and assist in local development projects if necessary
**Qualifications**
- Understanding of Packaging Coatings business, with a focus on the beverage sector or similar sector (i.e., food, beauty & personnel care, etc.)
- Experience of EHS policies and reporting methods
- Excellent verbal and written English
- Good communication and interpersonal skills.
- Good IT skills
- Willingness to travel across EMEA and work away from home (60 to 70% of the time)
- Be able to work independently and under your own initiative.
- Clean driving license
**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
**We are "One PPG" to the world.**
**We trust our people every day, in every way.**
**We make it happen.**
**We run it like we own it.**
**We do better today than yesterday - everyday.**
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.