Location: Manchester or Corby (Hybrid)
This role sits in the NPI and Data Governance team within Product and Supplier Management. It offers a fast‑paced, global environment where you will collaborate across markets, categories and suppliers to deliver the best customer experience. It is ideal for someone who wants to be at the heart of our commercial operation, working cross‑functionally to execute category strategy.
Product & Performance Lifecycle Manager
This role is designed to provide a centralised, cross‑functional view of New Product Introduction (NPI) performance, ensuring early lifecycle risk detection, commercial optimisation, and alignment between Category, Inventory and other key functions.
What you will be doing:
* NPI Performance Monitoring
o Own the end‑to‑end tracking process for NPI performance at an EMEA level.
o Work with the newly formed data team to produce consistent, high‑level reporting suitable for SLT review and KPI tracking.
o Shape and define requirements with senior stakeholders for dashboard development and deployment.
o Drive consistent use of reports and dashboards across P&SM, upskill understanding, gather insight and drive value.
o Ensure performance dashboards are updated and accessible to all stakeholders.
* Early Lifecycle Risk Management
o Proactively identify underperforming NPIs within the first 3–6 months.
o Provide clear, actionable recommendations to Category Managers.
o Track follow‑up actions to ensure timely resolution.
o Work with Demand Planning and Inventory Control on NPI early‑life performance reviews and activity.
* Data‑Driven Decision Support
o Integrate and analyse data from the 3‑6‑9 reports to highlight trends, risks, and opportunities.
o Present insights and best practices across markets and categories.
o Drive continuous improvement in NPI launch and exit strategies.
* Cross‑Functional Coordination
o Act as the operational bridge between Category, Inventory, Distribution Centres, NPI, Marketing, Pricing, and Markets.
o Align all teams to a single, standardised process for NPI review and action.
o Ensure clear R&R definitions to maintain accountability.
* Stock Exit & ESG Impact Reduction
o Build strong relationships with third‑party brokers to maximise sell‑through of slow‑moving or obsolete NPI stock.
o Reduce scrapping rates to minimise environmental impact and provision charges.
o Provide holistic support to categories to coordinate and share best practice around range curation.
* Commercial Campaign Planning
o Collaborate with Category, Marketing and Pricing teams to design and execute targeted “offer” campaigns for NPIs.
o Track ROI of campaigns against sales uplift and provision reduction.
* Business‑level project support
o Ability to manage business‑wide projects.
o Own and centralise data requirements for these projects.
o Communicate and manage stakeholder requirements.
Measures of success
* Sales performance: % of NPIs meeting/exceeding launch revenue targets.
* Risk detection: Average time from NPI launch to identification of underperformance.
* Provision reduction: Reduction in slow‑moving NPI stock write‑offs.
* Cross‑team efficiency: Reduction in duplicated work between Category & Inventory teams.
* Campaign impact: Measurable uplift from targeted NPI promotional activities.
What we are looking for from you
* Strong stakeholder management skills, excellent communication and ability to influence others.
* Project management experience in a multi‑channel business.
* Expert handling large amounts of data, utilising Excel, database systems and ERP systems such as SAP.
* Proven commercial, data‑led decision‑making skills.
* Strong troubleshooting skills.
* Excellent problem‑solving capabilities.
* Detail‑oriented with the ability to see the bigger picture.
About RS
At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer product solutions and send out a parcel every 2 seconds, to more than 130 countries. We provide over 700,000 in‑stock and over 3 million unstocked products to more than 1.2 million customers. We invest in development and wellbeing, building a diverse and inclusive culture, and are committed to our ESG action plan. Join us, and unleash your brilliance.
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