German speaking Support Agent SIXT Ride (m/f/d) - 100% Home Office
* Legal Entity: Sixt rent a car, S.L.U.
Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a Support Agent for SIXT ride- the Premium Chauffeur Service - with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector.
Customer care is our top priority. Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed to providing effective solutions. Do you have experience in call centers or customer service? Then this opportunity is for you!
YOUR ROLE
* Together with the support team, act as the interface between customers and chauffeurs
* Ensure high-quality standards are met and that every customer is safely transported from point A to B
* Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary
* Make sure each booked transfer is assigned to the appropriate driver
* Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic
* Take care of every customer – celebrity or not
YOUR SKILLS
* Fluency in both German and English, with excellent communication skills
* Passion for customer service and a genuine interest in supporting and assisting clients
* Minimum of 1 year of experience in a similar customer-facing or service-oriented role
* Proficiency with MS Office tools and confidence in working with digital systems
* Ability to work effectively in a remote environment, with availability for rotating shifts from Monday to Sunday
* A proactive, solution-oriented mindset with a strong focus on delivering outstanding customer experiences
WHAT WE OFFER
* Work-Life Balance. This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life
* Employee Benefits. Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products
* Team Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world
* Professional Growth. Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment
Apply now and become part of an international, forward-thinking team that’s redefining premium mobility every day. We’re excited to meet you!
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