Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE :
The Assistant Store Manager supports the Store Manager in promoting a customer and product-focused sales culture, aligning with our values and guiding principles. Responsibilities include managing sales operations, asset protection, and human resources to ensure a great customer experience and maximum profitability. We love what we do and believe our team is the most amazing place to work, learn, and grow!FUNCTIONAL RESPONSIBILITIES :
Performance CultureAnalyze sales reports and KPIs to identify business needs;
Partner with Store Manager to execute in-store business and sales strategies;
Establish and communicate clear expectations, holding team and self accountable for achieving brand, performance, and behavior standards;
Control payroll and supply budgets;
Oversee operational activities such as scheduling, inventory, opening/closing duties, and merchandise flow;
Handle financial activities including cash handling, price changes, and register transactions according to policy;
Ensure compliance with laws, loss prevention policies, and operational procedures, including associate training on controls;
Manage inventory receipt, dispatch, replenishment, and physical inventories;
Maintain visual presentation and facility standards in line with the brand;
Develop a high-performance sales team, motivating and coaching for product knowledge and sales techniques;
Building High PerformingTeamsMotivate and inspire the team, fostering a shared vision and core values;
Promote an inclusive, collaborative environment for problem-solving;
Communicate effectively with the team and Store Manager to lead positive change;
Seek personal development opportunities and feedback to enhance leadership skills;
Customer ExperienceModeland promote the Most Amazing Personal Service (MAPS) standards, delivering a cohesive omni-channel experience;
Utilize sales techniquesand product knowledge to meet customer needs;
Resolve customer concerns promptly;
Ensure efficient register operations and adherence to payment, return, and security policies;
Maintain ongoing client communication through customer programs and sign-ups;
TalentAssist in recruiting, hiring, and developing a high-performing team;
Support training programs and performance coaching;
Address HR issues promptly in partnership with the Store Manager;
Drive employee engagement through recognition and rewards;
Ensure adherence to employment policies.Other duties may vary by brand.QUALIFICATIONS :
High School diploma or equivalent;
Preferably 2+ years retail management experience;
Must be 18 years or older;
Excellent communication skills;
Ability to learn new technology;
Proven customer service and leadership skills;
Strong organizational and multi-tasking abilities;
Leadership, training, and team-building skills;
Knowledge of store operations;
Good communication with customers and staff;
Regular attendance and flexible schedule, including nights, weekends, and holidays.PHYSICAL REQUIREMENTS :
Constant walking/standing (67-100% of shift);
Occasional lifting up to50 lbs. (1-33% of shift);
Frequent climbing (34-66% of shift).We are always accepting applications for talented individuals. You may apply at any time;
some duties may vary bybrand. Accommodation is available for applicants with disabilities. For assistance, contact your local Store Manager.The wage range is $24.00 to $30.00, based on individual qualifications.3563 Plaza San ClementeChico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, age, gender, disability, or other protected categories.J-18808-Ljbffr
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