Overview
Are you passionate about helping people and creating outstanding customer experiences?
We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece.
In this role you'll be the voice of the brand for Spanish-speaking customers supporting them through phone, email and chat to ensure their questions are answered and their problems solved.
Remote work option available but you must be based in Greece.
If you're currently abroad don't worry!
We offer a full relocation package to Athens including:
Flight reimbursement
Airport pickup upon arrival
Housing support with reduced rental fees (through our real estate partners)
What Youll Do
Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
Deliver customer-centric solutions with empathy, patience and efficiency.
Collaborate with the wider support team to ensure a smooth and seamless customer journey.
Identify recurring issues and provide feedback to improve processes and customer satisfaction.
What Were Looking For
Spanish C2 level (native or near-native fluency)
English B2 minimum (for training and team communication)
Strong communication skills both written and verbal
A problem-solving mindset with adaptability to fast-paced environments
Basic computer skills (CRM ticketing systems, MS Office, etc.)
EU Passport (required for legal employment in Greece)
Why Join Us
Competitive salary, monthly performance bonuses
Relocation package (flight reimbursement, airport pickup, housing assistance)
Remote work flexibility — enjoy working from home while living in sunny Athens
Ongoing training and career development opportunities
Multicultural team environment with colleagues from all over Europe
Health insurance, paid holidays and team events
Location: Athens, Greece (remote work from anywhere in Greece)
Contract type: Full-time permanent
Apply now and upload your CV in English
Key Skills
Typing
Data Entry
Customer Service
Basic Math
Computer Skills
Windows
Banking
Upselling
Pricing
Sanitation
Cash Handling
Stocking
Employment Type: Full Time
Experience: years
Vacancy: 1
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