Overview
IT Support Technician – Hybrid / Málaga – Permanent + Bonus & Benefits
A leading global technology firm is seeking a skilled IT Support Technician to be the primary technical contact for their Málaga office. You’ll ensure seamless IT and AV operations while supporting a dynamic international team, helping employees stay productive and connected.
Responsibilities
* Provide in-person and remote IT support for the Málaga-based team.
* Maintain device and system security, including antivirus solutions.
* Administer and optimise mobile devices using MDM platforms.
* Troubleshoot local network infrastructure (e.g., Unifi) and AV equipment (video conferencing, displays, sound systems).
* Collaborate with HR and Operations on IT requirements.
* Document common IT issues and contribute to improving IT support processes.
* Communicate clearly with technical and non-technical colleagues in English and Spanish.
Essential Skills & Requirements
* Mid-level IT support experience, ideally in a service desk environment with ticketing systems (e.g., Jira).
* Strong troubleshooting skills across networks, devices, and AV systems.
* Experience with network devices (Unifi), antivirus management, and mobile device management (MDM).
* Fluent in English and Spanish.
* Proactive, logical problem-solving skills and strong documentation ability.
* Experience collaborating with HR / Operations on IT matters is desirable.
Bonus
* Familiarity with finance or large-scale enterprise platforms.
Package & Offer
* Permanent contract with hybrid working (Málaga office).
* Competitive salary + performance bonus.
* Private health insurance.
* Continuous professional development and global team events.
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