Major Incident, Change and Problem Manager - Senior - Good to have Monitoring and Alerting experience
This is an operational/immediate response role, very demanding and stressful at times. Resiliency to manage this stress is necessary, along with capacity to multi-task and process/absorb/retain information simultaneously via teams/outlook/phone.
One week of on-call is necessary every 3 or 4 weeks.
Going to the office in Barcelona City Center is necessary, not every day though
Profile
Must requirements
* French and English native/C1
* Transversal IT knowledge
* Seniority to lead with C-Suite executives
* Perfect written and verbal communication
* ITIL Foundations at least
* University degree is a must. Master preferred
* Knowledge/exposure to IT regulations is good to have:
DORA, ISO, NIST, BCP, Security, etc.
* Going to the office in Barcelona City Center
Other languages like German, Italian, Portuguese or Arabic are welcome but not necessary.
Organization
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