HR Path Group, a integral leader in HR consulting, helps clients with their HR transformation projects, covering both human and HRIS (Human Resources Information System) aspects. Our 2,500 employees are located in 28 countries.
Our mission is to support our clients at every step of their HR digital transformation with a comprehensive range of services.
Advise to Run HR Path, Global Leader in HR solutions
- ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization
- IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise)
- RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing
Our latest fundraising of 500 million euros aims to accelerate our growth and international expansion. Our goal is to double our revenue within five years and become the world leader in HR digital transformation.
YOUR MISSIONS
As a Senior Oracle HCM Cloud Consultant, you will join the RUN team within our Cloud Service Center and act as a functional expert, playing a key lead and coach role for both consultants and clients.
1) AMS – Support & Continuous Improvement
- Handle L3 topics: analysis, troubleshooting, resolution, workaround definition and follow-up until stabilization.
- Drive service quality: SLAs, prioritization, KPIs, structured communication and risk management.
- Organize and secure deployments: releases to production, fixes, regression testing, documentation and knowledge transfer.
- Advise clients on adopting Oracle quarterly updates: impacts, trade-offs and business value.
2) Lead / Coach – Team Reference
- Serve as a go-to person for consultants: coaching, support on complex cases and skills development.
- Structure and maintain best practices: templates, guides, checklists, configuration/support standards and knowledge capital