Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS general infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a DCEO Engineer to serve as a technical resource to support Amazon within our mission-critical Data Center. The position will help ensure overall availability and reliability in all electrical and mechanical infrastructure within the data center environment in a specific location. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The role requires a self-managed person who takes initiative and provides effective solutions for complex technical problems. The successful candidate will have a direct and immediate impact on improving resiliency, efficiency and capacity of our facilities to help offer Amazon’s customers better value with maintaining, operating and troubleshooting Data Center Operation’s Mission Critical Facilities, which include stand-by diesel generators and related fuel systems, as well as three-phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps and motors.
Responsibilities
- Operate and maintain all mechanical, electrical and HVAC equipment within the Data Center/Facility.
- Supervise contractors who perform servicing or preventive maintenance.
- Develop work plans for emergency repair of critical assets.
- Operate under minimal supervision.
- Work on-call and on rotating schedules as needed.
- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
- Perform shift duty as required.
- Fully comply with all physical security procedures and policies.
- Ensure all safety procedures are adhered to while performing work.
- Perform rack power installs, rack PDU, and rack ATS replacements.
- Verify electrical/cooling capacity before new rack installs.
- Create and close Work Orders with appropriate data, including labor hours, equipment maintenance, and parts used, into asset management system.
- Maintain changes in state in Mission Critical infrastructure in support of corrective/preventive maintenance.
- Testing: test quality, performance, safety, and reliability of products, equipment and processes.
- Be a front-line responder for hands-on electrical and mechanical equipment troubleshooting (e.g., AHUs, chillers, cooling towers, pumps, motors, VFDs, building automation systems).
Basic Qualifications
- Bachelor Degree in Electrical Engineering, Mechanical Engineering, HVAC, Industrial Technology, or Electrotechnical Engineering.
- 7+ years of experience in electrical/mechanical and refrigeration system preventive and corrective maintenance (data center, production site, energy facilities, etc.).
- Experience with critical infrastructure systems (UPS, generators, switchgear, HVAC, chilled water/cooling systems, pumps).
- Familiarity with 24/7/365 mission-critical environment.
- Good level of English (written and oral).
Preferred Qualifications
- Familiar with BMS and EPMS control systems and data collection/trending.
- Apprentice/trades certified or diploma in an Electrical field.
- Data Center/ Manufacturing experience.
- Bachelor’s/Master’s degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
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