Event Delivery & Operations Lead – F1 Madrid Hospitality
Event Delivery & Operations Lead – F1 Madrid Hospitality
At MATCH Hospitality we design and deliver the best hospitality programmes at the most sought-after sports events in the world, including the FIFA World Cup, AFC Asian Cup, Nitto ATP World Finals, and Formula 1. We are the industry leader in the production, management and sales of commercial hospitality programmes and deliver maximum exposure for our event partners via a well-established and comprehensive global sales agent network, in addition to our in-house direct sales team.
Job Overview:
The Event Delivery & Operations Lead- F1 Madrid Hospitality is responsible for leading the production and implementation of the F1 Madrid hospitality delivery and operation. The role involves Strategic Planning, Operational Oversight, Leadership, Performance Monitoring, Process Management and Improvement, Risk and Budget Management, Supplier Relations, Change Management, Reporting, and Team Development.
Leading the operational and technical side of the Madrid F1 Project team and working in conjunction with the wider MATCH Hospitality Operations and Event delivery team, this role will lead the technical and operations including technical event delivery mobilisation and installation as well as operational delivery including event operations, catering and guest experience, ensuring an extraordinary guest experience for our hospitality guests.
This role requires a bilingual (Spanish & English speaker), with experience of full production of large-scale event implementation, mobilisation and delivery.
Key Responsibilities:
Lead and coordinate the operational and technical delivery of the Madrid F1 Hospitality project, ensuring seamless execution across guest services, catering, and production. Supported by the Hospitality Operations Director, integrate teams to deliver outstanding event quality and consistency.
Oversee event logistics and technical design (layouts, BOQs, installations), ensuring alignment with standards, timelines, and budgets. Conduct post-event reviews and address client feedback to improve future delivery.
Support project planning with clear timelines, milestones, and risk management. Monitor progress and adapt as needed to meet deadlines and ensure flawless coordination across teams.
Guide and support department managers and temporary teams. Set clear expectations, resolve issues, and ensure collaboration between operational and technical functions for aligned execution.
Strategic Collaboration & Cross-Functions
Work closely with sales, inventory, and planning teams to align operational strategy. Act as liaison with internal and external stakeholders, ensuring project requirements are clear and well-executed.
Identify resourcing needs and gaps, develop contingency plans, and ensure alignment with budget targets to guarantee successful event delivery.
Promote continuous improvement by refining processes, applying best practices, and encouraging innovation in technology and methodology.
* Serve as the main communication link between teams, ensuring clear updates, consistent documentation, and alignment across all project stakeholders.
Requirements:
* Minimum 6-10 years of senior management experience in operations management, particularly in large-scale international events in the field of hospitality, or sports environment.
* Proven leadership skills, with experience in managing large, cross-functional team, including technical teams, operations managers, event site managers and event staff.
* Experience of working in indoors and outdoors major event sites, in particularly motorsports, both in fixed and temporary hospitality structures.
* Strong background in supplier management, including service provider selection, contract negotiation, and performance monitoring.
* Ability to design and deliver a major event hospitality operation to the highest of standards within fixed budgets and timelines. Including specific knowledge on operational planning, logistics, and event mobilisation, with a focus on FOH and BOH space allocation and infrastructure management.
* Familiarity with health and safety regulations, food safety standards, and international compliance requirements.
* Experience in working in a multi-cultural organisation and with international stakeholders such as Government Organisations, Sporting Federations and Local Organising Committees.
* Comfortable in presenting at Senior Management level.
* Ability to work calmly under pressure and meet multiple deadlines.
* Flexible in a constantly evolving environment with good proactive problem-solving skills .
* Strong project management and time management skills, meticulous attention to detail.
* Good administration and IT skills including Microsoft Office and Cloud based Programmes.
* Strong verbal and written communications skills, fluent in both written and spoken Spanish and English.
What We Offer
* Flexible working arrangements to support work-life balance.
* 25 days of annual leave.
* Paid sick leave from day one.
* Company pension scheme with contributions.
* Employee Assistance Program.
* Company bonus scheme for successful project delivery.
* Life insurance coverage.
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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