Role Overview/Summary
A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.
We are looking for a Clinical Leader to join the Spark Design Team and assist in the rapid growth of the Digital Orthodontic business unit of Envista. In this role, you will help Spark provide greater service to our Customer, the Orthodontist Office. By monitoring Spark’s daily Key Performing Indicators (KPI), you will determine if we are winning or losing at all times and guide the Spark Design Team on the unique needs of the Customer seeking solutions. Additionally, you will coach the Customer on Spark’s products and systems so they can fully leverage Spark’s value proposition while enjoying a world‑class experience.
Responsibilities
Follow Envista's Circle of Values (Customer Centric, Innovation, Leadership, Respect, and Continuous Improvement)
Maintain contact with Doctors to improve customer satisfaction, address complaints, provide feedback, and identify root causes and corrective actions for customer needs
Daily manage KPIs: Design Accuracy to prescription & protocols, Customer Design Change Request, Design for Manufacturability, and Design Total Lead Time
Provide ideas for Innovation and R&D to improve software, features, and products
Assist in clinical training of Designers, clinical peers, and customers
Train and develop Design Teams in excess of 15 Designers per Team
Participate in innovation and continuous improvement projects for the Clinical Team, Stakeholders, SPARK, and Envista Corporation
Requirements
Degree in Dentistry, Dental Surgery, Dental Medicine, or equivalent
2+ years experience as orthodontist or 2+ years as dentist with equivalent experience with virtual treatments
Bilingual English/Spanish or another language is a plus; strong oral and written communication skills to influence across the organization
Certified Orthodontist is an advantage
Experience in practicing orthodontic treatment or as a clinical consultant in digital aligners, or equivalent orthodontic studies or experience
Excellent clinical knowledge of teeth anatomy and movement
Excellent Microsoft Office skills, especially Outlook
Lean Six Sigma certification is an advantage
Operating Company
Ormco is a global leader and innovator of high‑quality orthodontic products and solutions, including brackets and wires. xpzdshu For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries.
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