Omega CRM Consulting is seeking a Campaign Management Specialist to collaborate with a top global pharmaceutical company.
Working hours:
10:
00 AM to 7:
00 PM
Service Overview:
The Campaign Management Specialist will work within the Campaign Automation team (HP Services Delivery Unit) to ensure high-quality, timely digital marketing execution and enablement services for global stakeholders. Responsibilities include maintaining visibility of campaign and customer journey plans, connecting these with execution teams, and providing updates to stakeholders.
The role requires expertise in digital marketing to act as a consultant, understanding market plans, and ensuring alignment and execution across teams.
Responsibilities:
* Coordinate with market, Platform Management Automation Services, and other DU teams to ensure campaigns meet global standards and client plans.
* Provide regular updates to Delivery Managers, Service Account Leads, and other teams.
* Review campaign dashboards and generate insights (e.G., quarterly reports).
* Understand market needs and leverage other DU services when appropriate.
* Deeply understand customer campaign strategies across channels and stages.
* Act as the main contact for customer needs, maintaining relationships with internal DU service providers.
* Facilitate communication between internal customers and DU teams to advance projects.
* Ensure adherence to service processes and suggest improvements when necessary.
Requirements & Skills:
* Bachelor’s degree in Business Administration, Digital Marketing, Marketing Technology, or related technical field with business acumen.
* Experience in project management, client management, or as a digital marketing consultant.
* Proven ability to coordinate multiple projects and stakeholders.
* Ability to interpret and connect business and technical requirements.
* Client management and incident de-escalation skills.
* Experience in B2B marketing is preferred.
* Familiarity with email, SMS channels, and Salesforce Marketing Cloud is a plus.
* Self-motivated, quick learner, detail-oriented, with excellent communication skills.
* Fluent in English, capable of working independently and managing multiple projects.
What We Offer:
* Permanent contract
* Flexible schedule and work-life balance
* Training and certifications
* Home office options
About Omega CRM:
Omega CRM, part of Merkle and dentsu, is a global digital company specializing in customer-centric solutions, technology, and data, including AI. With over 23 years of experience, a diverse team, and numerous certifications, Omega CRM is a leader in the Salesforce ecosystem in Spain, serving key industries with end-to-end CXM solutions. We value growth through talent and innovation, fostering a collaborative environment.
#J-18808-Ljbffr