Overview
Join Impress – Europe\'s Leading Health-Tech Innovator! Dé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud. We believe everyone deserves a smile they\'ll love. As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019. With 140+ clinics across 9 countries and rapid growth, we\'re improving lives worldwide. The Impress team is passionate about teeth, digitalization, and customer service. We are looking for a Doctor Trainer to accompany and support our doctors in their daily needs across all our clinics.
What we offer
High-end, high-performance technical equipment
Modern, fully renovated dental centers
Ongoing training
Support from a general practitioner for procedures not related to orthodontics
Professional supervision team dedicated to patients, alongside clinical appointments and available 7 days a week via the treatment tracking app
International network of colleagues (EU & USA)
Energetic clinical team that listens to each other
Career path and growth opportunities
Special discounts on aligner treatments for you and your family
Responsibilities
Approve treatment plans, review eligibility, and approve refinements
Be the first level of support for the doctors and auxiliaries
Create the team and the process for smooth support for the front doctors
Be the liaison between the clinics and the HQ in Barcelona
Create training and processes
Train teams on processes and training techniques
Daily monitor quality reports and NPS and ensure good performance
Create improvement action plans and implement them
Daily monitor utilization and efficiency of time of the clinic teams; organize daily quality checks
Create and implement procedures on quality monitoring of hygienist, auxiliaries, and doctors in the use of tools and compliance with processes
Solve escalated patient requests and work with difficult patients via meetings, calls, video conference, or emails
Engage in marketing and interviews, receipt of influencers, and photoshoots (may involve videos for social media)
Combine work in the office and in the clinic when clinic requires orthodontic knowledge support
Travel may be required and weekend work may be necessary
Qualifications
Graduate in dentistry or orthodontics, registered with the Dental Association
Solid clinical experience, ideally with aligners and digital technologies
Experience in supervising or coordinating a medical team
Proficiency in digital tools and patient tracking software
Ability to supervise and validate treatment plans and manage complex cases
Natural leadership, organizational skills, and excellent communication skills
Focus on patient excellence and continuous improvement
Fluent Spanish, professional English
Willingness to travel frequently to all clinics at an international level
#J-18808-Ljbffr