Platform & Coaching Programs LeadRemote (with a preference for candidates based in APAC, Europe, or the Middle East to align with corebusiness hours)Initial freelance/contract (6–12 months) → potential full-timeAbout CoachBaseCoachBase is a general digital coaching platform redefining professional development through technology, data, and a curated network of 1,100+ ICF-certified coaches across 65+ countries.We partner with leading multinational corporations, primarily across APAC and EMEA, delivering scalable and measurable coaching programs — from emerging talent to senior executives.As we enter our next phase of growth, we are looking for a hands-on, commercially driven leader to scale both our platform and business globally.Role OverviewThis is a hybrid strategic and execution role at the core of CoachBase.You will lead:- Platform evolution- Commercial growth- Client delivery- Operations and team scalingYou will play a key role in shaping the company’s trajectory while remaining deeply hands-on across functions.Main ResponsibilitiesCommercial & Client Development- Lead B2B sales and business development (client pitches, demos, proposals)- Own RFP responses and procurement processes- Manage senior client relationships (HR / L&D; leaders, sponsors, program teams)- Translate client needs into tailored solutions and platform enhancementsCoaching Program Delivery- Act as strategic account lead for clients- Oversee:- Program launches- Program performance and reporting- Feedback loops and continuous improvement- Executive-level client engagementPlatform & Product Development- Define and prioritize product development needs- Translate business and client needs into clear functional requirements- Work closely with tech teams to design, test, and deploy features- Ensure a client-centric, scalable user experienceUser Support & Operations- Ensure high-quality user support across participants and coaches- Oversee platform activity and operational performance- Scale and optimize processes through automation, AI, and data-driven workflowsFinance & Performance Management- Oversee:- Client invoicing and contracts- Coach payments- Financial tracking and dashboards- Monitor KPIs, margins, and overall business performanceTeam Leadership & Coach Network- Lead a cross-functional team, primarily based in APAC- Build and scale the team over time (structure, hiring, development)- Oversee coach recruitment and onboarding globally- Ensure consistent quality and experience standardsBrand & Marketing- Oversee digital marketing and brand positioning:- Content (LinkedIn, thought leadership, blog)- SEO and inbound strategy- Increase visibility through:- Events, webinars, and roundtables- Strategic partnershipsStrategy & Growth- Shape and evolve CoachBase’s business model, value proposition, and go-to-market strategy- Align platform development with commercial and client needs- Identify and drive new growth opportunities (markets, segments, partnerships)Ideal Profile- 7–10+ years of experience- Strong experience in project / program management and client facing roles- Experience contributing to or leading B2B sales and procurement processes- Strong experience working with senior stakeholders in multinational environmentsKey strengths:- Entrepreneurial mindset (ownership, problem-solving, adaptability)- Strong commercial mindset (sales, client management)- Ability to operate in fast-paced, ambiguous environments- Strong prioritization and multi-tasking capabilities- Highly hands-on, execution-driven- Strong critical thinking and ability to challenge constructivelyRequirements:- Experience in L&D;, coaching, or talent development- Strong interest in and affinity with technology / digital tools- Advanced command of MS Word, PowerPoint, and Excel (must-have)Nice to have:- Exposure to product / platform environments- Experience managing global / remote teamsWhat We Offer- A high-impact leadership role in a fast-growing global business- Strong autonomy- Flexible remote setup- Competitive compensation + performance-based incentives- Opportunity to transition into a long-term leadership role📩 How to ApplyPlease send your CV to: