Overview
Quality Coordinator Trainee - SO/ Sotogrande SO/ Sotogrande is a luxury hotel on the Costa del Sol seeking a detail-oriented and organized Quality Coordinator Trainee to join our team. This entry-level position offers an opportunity for individuals passionate about maintaining high standards in the hospitality industry. Responsibilities
Assist in implementing and maintaining quality management systems throughout the hotel Collect and analyze data related to guest satisfaction and service quality Support the development and updating of standard operating procedures Conduct regular quality audits and inspections in various departments Collaborate with department heads to identify areas for improvement and implement corrective actions Participate in quality-related training sessions for hotel staff Prepare and present quality performance reports to management Contribute to the continuous improvement of guest experiences and operational efficiency Qualifications
Bachelor\'s degree in Hospitality Management, Business Administration, or related field preferred Strong attention to detail and analytical skills Proficiency in Microsoft Office Suite, particularly Excel Excellent written and verbal communication skills Ability to work efficiently in a fast-paced environment Basic understanding of hospitality industry standards and practices Problem-solving and critical thinking abilities Previous internship or part-time work experience in hospitality or quality management is a plus Willingness to learn and adapt to new quality management systems and tools Fluency in English and Spanish Additional Information
Attractive incentive plan. Important discounts on Hotel services. Discounts in Accor group hotels and collaborating companies. Job Details
Seniority level: Internship Employment type: Internship Job function: Quality Assurance Industry: Hospitality
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📌 Quality Coordinator Trainee - SO/ Sotogrande
🏢 Accor
📍 San Roque